Hi Kyle, we're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to address any questions or concerns you may have. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!