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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
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4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 601-610 of 991 reviews
Jul 17, 2020
Reviewer name: April
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No Happy but not sure how to return.

this mattress is not firm at all and seems to be sagging.

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reply from Serta Team

hello April, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 24, 2019
Reviewer name: mpace
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Bought recently and so glad we did.

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Jun 12, 2019
Reviewer name: Grandma02
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy

We have had our bed two weeks and love it. Delivery and pickup was great.

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Jun 30, 2019
Reviewer name: Mari01
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it! Loved the service!

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Oct 20, 2019
Reviewer name: Jean
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The mattress is very good, however it is a little firmer than I would like.

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Jul 26, 2021
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice

Great buy on all accounts

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Mar 17, 2020
Reviewer name: Lester
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Opt to pick it up at the store

Mattress is good, shipping not

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reply from Serta Team

Hi Lester, We would like to hear about your experience. Please contact our Serta customer care team at 888-557-3782. Thank you!

Sep 16, 2021
Reviewer name: No
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Serta Perfect Sleeper Baymist King Pillowtop

Had for less than a month, sides sagging already. Will contact the company ASAP

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reply from Serta Team

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jun 24, 2021
Reviewer name: Wendy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

Box Spring Squeaks and Mattress Sinks also came soiled.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Wendy, thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Sep 2, 2019
Reviewer name: Gina
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Came with a dip in the middle

I bought this 2 weeks ago. Going back as it isnt firm and has divots already.

Helpful?3I2F3HJWCLER15573202423