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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
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4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 351-360 of 991 reviews
Apr 5, 2020
Reviewer name: AMiller
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serra mattress

Get mattress great service they delivered and set up

Helpful?3I2F3HJWCLER15573202423
Jul 15, 2021
Reviewer name: Yash
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not recommend. Disappointed.

In less than a week, the mattress has started to sag.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Yash, we're sorry to hear that you are less than satisfied with your Serta mattress. We would love the chance to make this right for you. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jul 13, 2019
Reviewer name: Cindy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great buy!!

Bought this 2 months ago and very Happy with it.

Helpful?3I2F3HJWCLER15573202423
Mar 24, 2020
Reviewer name: Happy Shopper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Serta Mattress

The mattress is great. I am sleeping so much better

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello Happy Shopper, Thank you for your great feedback regarding your new Serta mattress.

Jun 2, 2019
Reviewer name: Karockus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Bed

So glad I bought this bed me and wife have not slept so good in long time

Helpful?3I2F3HJWCLER15573202423
Sep 10, 2021
Reviewer name: Cecile
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too Softt

This mattress is no where near firm. It's so soft and I hate I bought it.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello Cecile, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Aug 27, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta Baymist

Actually softer than I thought it would be.

Helpful?3I2F3HJWCLER15573202423
Jul 21, 2019
Reviewer name: Momgirls2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

My daughter slept great on it.

Helpful?3I2F3HJWCLER15573202423
Sep 5, 2021
Reviewer name: Sl
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ok

Received it at the end of July and it's already lumpy!

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 11, 2019
Reviewer name: DBL O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

I bought this mattress because we needed firm back support. We are so happy with our new bed!

Helpful?3I2F3HJWCLER15573202423