Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator

Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for

LG 23 cu. ft. Counter Depth French Door Refrigerator

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4.1 out of 5 stars

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Showing 271-280 of 480 reviews

Mar 2, 2024

JujuInSC

2 out of 5 stars review

Verified Purchase

Nice but already have a malfunction

I like the refrigerator but we are already experiencing a fan malfunction. Since the malfunction was not impacting the temperatures, repairman would not come out for 3 weeks. We will see what the issue tomorrow.

Review from lg.com

Helpful?

reply from LG

Hello there, thank you for sharing your experience with us regarding your LRMDC2306S refrigerator. We're sorry to hear about the fan malfunction you're experiencing. We understand the importance of a properly functioning refrigerator, and we apologize for any inconvenience caused by the delay in service. Please send us a private message on Social Media @LGUSSupport with your refrigerator model number and contact information. Our team will assist you further and ensure that the issue is addressed promptly. We appreciate your patience and look forward to resolving this issue for you. —Mau

Jun 5, 2022

Franco T

1 out of 5 stars review

Verified Purchase

Broke after less than two years

[This review was collected as part of a promotion.] My craft ice maker broke right after a year. It’s apparently a problem with the control board and very common issue.

Review from lg.com

Helpful?

reply from Social Media

We hate to hear this and thank you for your feedback.^Sandy

Jun 19, 2021

jms75767

5 out of 5 stars review

Verified Purchase

Wonderfully designed

[This review was collected as part of a promotion.] With this Cabinet depth we didn't think we could get everything in it that was in or non-cabinet depth refrigerator but WoW, it all fit and even better than we could imagine.

Review from lg.com

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Dec 3, 2021

Peg88

1 out of 5 stars review

Verified Purchase

Looks beautiful

[This review was collected as part of a promotion.] This refrigerator looks absolutely beautiful in my kitchen, however after 6 months the compressor completely failed and I have been without a refrigerator for going on 6 weeks now.

Review from lg.com

Helpful?

reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 21, 2022

milweb

5 out of 5 stars review

Verified Purchase

Nice product, good looks & many options.

After 6 months very satisfied & impressed with product & service. Service rep very knowledgeable & helpful when I needed service, furthermore he arrived on time

Review from lg.com

Helpful?

Apr 2, 2023

Linda LAL

5 out of 5 stars review

Verified Purchase

Love the extra features

Bought this a few months ago and absolutely love love love it! The craft ice is a fun feature. The door in door feature is a very clever and now I’m spoiled. I highly recommend LG appliances.

Review from lg.com

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reply from LG Social Media

Hi there Linda! The Craft Ice can be a find feature. We are excited to hear your feedback. Customer Feedback helps LG improve its products as well as improving customer service. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

Nov 1, 2023

Abknee

3 out of 5 stars review

Verified Purchase

Crappy

Not happy with the bottom ice maker. Wanted cubes and was willing to buy new icemaker. It takes a whole day to make 6 "balls" of ice. We were under the impression that we could have cubes instead.

Review from lg.com

Helpful?

reply from Customer Care

Hi Abknee! Thank you so much for reaching out with your concerns. You are correct one of the icemakers is specified to being a Craft Ice maker. Those do take longer to freeze, but they also take longer to thaw as to not water up your beverage. If you have any additional questions for us reach out to @LGUS over on Twitter or shoot us a PM on our Facebook. -Trey

Mar 2, 2023

Patti Ward

5 out of 5 stars review

Verified Purchase

Love my new frig

I have had the new LG Refrigerator for a couple of months and just love it. It is the most organized refrigerator I have ever had, I have room for everything.

Review from lg.com

Helpful?

reply from LG Social Media

What an amazing and accurate feedback. This was specially designed for great capacity and organization. We're glad that we have been successful in our goal to provide the best experience with our products. Thank you so much for giving us 5 stars! -Cazz

Jul 28, 2021

Willieh45

5 out of 5 stars review

Verified Purchase

I LOVE it!

[This review was collected as part of a promotion.] I purchased this refrigerator for my new home and I absolutely love it. It is so modern and adds a great touch to my kitchen!

Review from lg.com

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Apr 11, 2021

Walt2

5 out of 5 stars review

Verified Purchase

Very spacious for counter depth

[This review was collected as part of a promotion.] It was worth the search to find one in stock. I wasn’t going to settle on something else because this one wasn’t available. Glad I didn’t settle for something else.

Review from lg.com

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