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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 231-240 of 480 reviews
Oct 25, 2023
Bolson8687
2 out of 5 stars review

Verified Purchase

Not reliable.

[This review was collected as part of a promotion.] Bought this roughly 8-9 months ago and ice maker went out, as well as replacing condenser. Loss of food, water over wood floor.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey there! Reach out to us on our socials @LGUSSupport with your model, serial, and most recent case number. Let's look into this and see how we can assist. ^Gaby

Nov 15, 2023
Dennis3146
5 out of 5 stars review

Verified Purchase

Great features particularly the Craft ice feature

We bought this about two months ago and thus far have been very pleased with our purchase. The only negative is that there is not enough adjustment in the main shelves.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Oct 26, 2022
Caroline K
5 out of 5 stars review

Verified Purchase

Love my new refrigerator!

We've on had this about a month, but everything is great so far! Hooking up the water after the kitchen remodel in Jan. I wish the freezers inner drawer would open a few more inches.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Aug 9, 2021
JR Austin
5 out of 5 stars review

Verified Purchase

Fridge of Our Dreams

[This review was collected as part of a promotion.] We bought this LG refrigerator for our retirement home in AZ. Love the features and the space configurations. Perfect appliance for our needs.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Mar 25, 2021
JeffJ01
5 out of 5 stars review

Verified Purchase

Just What We Were Looking For

[This review was collected as part of a promotion.] I needed to replace my existing refrigerator and wanted something quieter and with a better ice and water dispenser. My new LG refrigerator meets and exceeds my expectations on both criteria.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Oct 4, 2021
Raymundoac
1 out of 5 stars review

Verified Purchase

Craft Ice Maker Failed within 2 months of service

I had high expectations about the craft ice. It was the main feature why we decided on this model. And we are extremely disappointed. Craft Ice maker failed within 2 months of being new.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Apr 21, 2022
Jess73
5 out of 5 stars review

Verified Purchase

Awesome features!

[This review was collected as part of a promotion.] Love the craft ice feature, the door in door, the separate drawer that can be a refrigerator or freezer and love the style!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jul 6, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Counter Depth Frig LG

We love our new refrigerator! It’s sleek and the double ice makers are fantastic. The second ice maker with the round cocktail ice is awesome! Craft ice!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Aug 7, 2023
Ggal
5 out of 5 stars review

Verified Purchase

Great space for the size

I bought this after looking at many models of all brands. I needed a counter depth but wanted to get the most from the space available. I love the compact ice maker and the convertible drawer. Makes good use of the all available room.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Nov 17, 2023
Beverly K
3 out of 5 stars review

Verified Purchase

Disappointed

Love the refrigerator Except for the ice and water. We ran several gallons of water through it and still can’t drink it because it tastes like plastic. Seems to be the plastic lines in the refrigerator.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Customer Care

Hi Beverly. If you have already ran water though the system and still have the taste. Locate the filter and make sure it is twisted as far to the right as it can go. In some cases like this, the water is bypassing the filter entirely since the filter hasn't yet been engaged. Please, give a really good turn till you feel it sit in place. After that run water a couple of gallons through. After that, you will be tasting crisp clean water. If you have any further questions reach us on socials @LGUSSUPPORT. - T