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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 201-210 of 480 reviews
Sep 28, 2021
sback2
5 out of 5 stars review

Verified Purchase

Almost perfect

[This review was collected as part of a promotion.] Have frig two weeks. Beautiful to look at, quiet. 2 minor gripes. Software says water flow impeded to rig, but it makes ice and produces water. Not sure there is a problem. Craft ice is beautiful, but not an orb, rounded and large but flat at the top. As for door in door, I love it, but fear that the beverages I like very cold are a little less cool when stored there, as only dark plastic between it and outside.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Mar 21, 2021
Don1854
5 out of 5 stars review

Verified Purchase

Love the setup

[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago and am pleased with the many new features. The third outer door make access to milk, tea and other drinks easy to access. Also keep the rest of the frig undisturbed. Craft Ice is great. Wish it did not have the 'crater' at the top but still works great.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jan 22, 2022
Treble Clef
5 out of 5 stars review

Verified Purchase

Best Refrigerator Ever!

[This review was collected as part of a promotion.] The refrigerator is wonderful. Love the outside door for milk and ice tea. My favorite is the craft ice that’s perfect for my water bottles. Even though it’s counter depth, it’s really roomy inside and the flex drawer comes in handy. Can’t go wrong with this one!

Review from lg.com
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Apr 13, 2022
Celaine
5 out of 5 stars review

Verified Purchase

Excellent features

[This review was collected as part of a promotion.] I selected this refrigerator based on features. I had no idea how much I would love it. Deli drawer saves from having to open the refrigerator as does the door-in-door feature. I couldn't be more pleased or think of any feature I don't have.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Oct 1, 2022
Omabus
3 out of 5 stars review

Verified Purchase

Ice maker in freezer keeps breaking

I bought this fridge about 10 months ago and the ice maker in the freezer has broken twice. The ice maker makes a loud knocking sound sound when it’s about to drop.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 15, 2022
Cheryl T
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So happy with this refrigerator! The app keeps me notified on when to change filters. We did experience a needed repair…which the app also notified on…and experienced great customer service!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Oct 24, 2023
Suzi1
3 out of 5 stars review

Verified Purchase

Craft ice not that important

Included with our new build. Doors rattle , ice maker gets clogged. Adjusting between freezer & fridge drawers not practice as fridge interior in rather small

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG

Hello, Suzi. Thank you for sharing your experience with your LG Refrigerator. It’s helpful to know that the refrigerator was part of your new build and that you’ve encountered issues with door stability, ice maker clogging, and drawer adjustment limitations due to interior space. Your feedback about layout practicality and component performance is valuable. For reference, you can explore LG refrigerator support and product specifications here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door vibration, ice maker clogging, and drawer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

May 22, 2024
zachary123
5 out of 5 stars review

Verified Purchase

Great service

[This review was collected as part of a promotion.] All i can say is this product works very well. I think we had one issue with the freezer auto defrosting. called LG they send someone out, and it has not occurred again.

Review from lg.com
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Aug 20, 2021
Marie55
4 out of 5 stars review

Verified Purchase

We love it

[This review was collected as part of a promotion.] Nice appliance , loving it as we get used to the counter depth and features we’ve never had before. Hoping it lasts a long time considering the expense

Review from lg.com
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Oct 18, 2021
dave15
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this product about a year ago and it has been good. The ice maker in the freezer has had some issues, but the LG service people have corrected it.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139