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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 181-190 of 480 reviews
Jan 5, 2023
swells5615
5 out of 5 stars review

Verified Purchase

Everything We Wanted

Purchased the LG ThinQ refrigerator counter depth with craft ice and we are so glad we did. Works as described and has plenty of room for our needs. The craft ice balls are perfectly sized and cubed and crushed ice is great as well. Highly recommend.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Refrigerator (LRMDC2306S) model has been the perfect addition to your home and that you’re enjoying the spacious design, smooth performance, and the convenience of craft ice. This unit stands out with its Counter‑Depth design, Dual Ice Maker with Craft Ice, and Smart Cooling system that helps maintain ideal food freshness. The craft ice spheres, cubed, and crushed options make it a great choice for both everyday use and entertaining. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Nov 6, 2023
Abknee2010
3 out of 5 stars review

Verified Purchase

Fridge

[This review was collected as part of a promotion.] It's ok. The shelves are not able to be split and moved, the shelves on door are extremely narrow and we were under the impression that I could get cubes instead of the craft "balls" ice, in bottom ice maker. Found out, not true, cubes in top only. The craft ice takes all day for 6 the size of golf balls!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Customer Care

Hi. We appreciate you taking the time to post your review, and we realize some features in your fridge fell short of your expectations. Please feel free to leave your feedback about your experience here: http://spr.ly/6422uSRuq. As a continuously innovating company, we're always looking to improve our customer satisfaction ratings, and your input will be used to do just that! We'd appreciate the submission! Should you need support, don't hesitate to reach out to us on Facebook or Twitter at the handle @LGUSSupport. ^Chris

Nov 2, 2022
CharlesE
2 out of 5 stars review

Verified Purchase

Nice looking refrigerator.

I bought this refrigerator along with an LG washer and dryer as part of furnishing my new home. The appliance looks great and the advertised stainless steel finish does nor show fingerprints. It says clean and smudge free. The issue I have and have had since I bought it is the fact that it stops making ice all the time. I end up having to buy bags of ice any time I plan on having more than just the immediate family over. I use the button for extra ice but it doesn't help. It's like the ice maker freezes up and won't release the cubes.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social Media

We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer

May 7, 2022
Awpa23
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We bought our refrigerator for the countertop feature more importantly. We also knew we wanted drawer freezer and ice maker. It came with a craft ice maker not knowing if we would really use it, but now having used it, we absolutely love this feature. We get compliments on the looks of it often.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
May 3, 2021
Anonymous
1 out of 5 stars review

Verified Purchase

Purchased 2 Months Ago No Longer works!

[This review was collected as part of a promotion.] I purchased this fridge in Feb, and by the begining of April, the compressor was replaced. After that, it still does not work, the repair man has been to my home three times, and it is now May, and I've had a fridge full of food spoil and it is still not working! Im so upset and REGRET buying this fridge.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 6, 2023
Jimmillhouse1701
3 out of 5 stars review

Verified Purchase

Almost the best refrigerator I’ve ever had

I have owned this refrigerator since 2/22. Love the features the half door, and the look. Unfortunately we have had major issues with the craft ice maker. The original one stopped working in January of this year and the one I bought to replace it ( from the store we purchased ALL of our LG appliances from ) just died on us. Hopefully we can get this issue resolved. Honestly love this fridge.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Sep 7, 2022
Marlene2571
3 out of 5 stars review

Verified Purchase

Like the fridge, hate the freezer

[This review was collected as part of a promotion.] I bought this refrigerator because I wanted a counter depth appliance. I like the fact that I can reach everything in the back of the shelves, food isn't getting lost. However, I hate the freezer. The craft ice is a waste of space, the drawers don't open all the way and it's hard to put food in and take out of the freezer. I have disabled the craft ice to allow for storage, but, the ice maker is in the way of storage.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from Social Media

Thank you for taking the time to provide us your feedback and we will be happy to pass this along to our product developers. ^Sandy

Jan 31, 2022
AZBob2
4 out of 5 stars review

Verified Purchase

Quick access door is great

[This review was collected as part of a promotion.] This refrigerator has more useable space than our previous larger unit. Ice production is a little slow but having 2 ice makers helps. One small ding in the finish already which can't be touched up or buffed out because of the type of material. It is not any quieter than our old one but it is only noticable in the quiet of the night.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jun 21, 2022
SusanGnGeorgia
5 out of 5 stars review

Verified Purchase

So Far GREAT

[This review was collected as part of a promotion.] It is a lovely appliance. I like the door in door feature. The fold away shelf is also a nice feature for tall bottles. It cleans up beautifully, and has literally no finger prints. The door pockets are not very deep but that is probably because mine is counter depth. I love the square ice cubes and it make plenty of ice for a family of 2. The craft ice is nice. Three of those in a yeti cup will last 3 days. They are about 1.5" round cubes. When the bin is empty of ice it is a little loud when it dumps, other than that you would not know it is running. Very Very Quite. Of course my favorite feature is the middle drawer that has it's own temperature setting. It can go from not too cold to a freezer in less than an hour. This model is quite expensive but most are that are full of features like this one.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Feb 17, 2024
Mark Knight
4 out of 5 stars review

Verified Purchase

Love this refrigerator

[This review was collected as part of a promotion.] I would give it definitely a 4.5, the problem was the craft icemaker died. But they did send a new icemaker for me to install. It was was easy to do but hard for older people to bend and do things that you need to do to get it installed. Lucky my wife is small and flexible, she was able to help with installing because I am too big to get down in there. That is the only reason I give it a 4.5. It is a wonderful refrigerator with middle compartment to use as arefrigerator or freezer and the front door where you can open just the front half for drinks and I love the 3” round ice cube balls.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139