Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV

Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for

SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV

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4.7 out of 5 stars

stars1,830 ratings1,768 reviews

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Showing 981-990 of 1,768 reviews

Oct 14, 2025

Zoumsung

3 out of 5 stars review

Great picture, lousy OS

[This review was collected as part of a promotion.] Other than the Tizen OS I like the TV The OS is less than intuitive. Maybe partially remote navigation. It's not horrible but, sometimes it doesn't do what is expected.

Review from Samsung US

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reply from Samsung Brand Ambassador

Zoumsung, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Jul 18, 2025

Mark H

2 out of 5 stars review

The Tv will only connect to wifi once, there is a serious issue from Samsung. If you update your router it will not reconnect Wi-Fi. I own two other Samsung TVs. This is the only one with that issue. I think I’m gonna take it back.

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reply from Samsung

Mark H, Thank you for sharing your experience. If your TV is having trouble connecting to Wi-Fi, try the following steps: 1. Keep the TV within 50 feet of your modem or router and reduce interference from other devices or walls. 2. Power cycle your TV and router by unplugging both for 30 seconds, then plugging them back in. 3. If you're using an Ethernet cable, verify it's functional. If using Wi-Fi, move the router closer to the TV. 4. Run a Smart Hub Connection Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test 5. Also check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi 6. If the issue persists, consider a factory reset: Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you still need help, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Specialist

Sep 20, 2025

Lovetv

5 out of 5 stars review

I am very happy with this TV

[This review was collected as part of a promotion.] We stream our programs We are pleased with the Samsung TV app. We watch their content and have access to our apps too

Review from Samsung US

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Dec 30, 2025

Lovingtheview

5 out of 5 stars review

This product has a Wonderful view

[This review was collected as part of a promotion.] This model is crispy clear with a great surround system. I love it I feel like I'm at the theater always.

Review from Samsung US

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Oct 20, 2025

Lovebug68

5 out of 5 stars review

Wonderful upgrade!

[This review was collected as part of a promotion.] After having a Plasma TV for the past 18 years this new OLED TV is so clear and smart! It took some time to get the hang of all the features and now we are enjoying it very much!

Review from Samsung US

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Oct 14, 2025

TheDudester25

5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] Use it with my PlayStation 5, switch 2 and streaming TV mostly, it's connects great to everything and looks good all around

Review from Samsung US

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Jan 4, 2026

Anonymous

2 out of 5 stars review

Horrible AirPlay connection and poor remote.

Remote stopped working suddenly and is fully charged. Apple AirPlay doesn't work despite doing all suggestions provided. This TV is only one month old.

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reply from Samsung

CHIRAGKUMAR, We appreciate you taking the time to let us know about your experience with your Q7FD TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 20, 2025

Twist01

5 out of 5 stars review

This is the best bang for the buck

[This review was collected as part of a promotion.] Excellent picture and great for gaming. Got my TV because my old one went out. I've always had a good experience with Samsung and so far so good.

Review from Samsung US

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Oct 15, 2025

Michele888

5 out of 5 stars review

Best TV for great price

[This review was collected as part of a promotion.] Love the vivid pictures for watching TV and Movies. Loved it so much I got my mom to buy this exact TV for her house because I knew she would love the picture.

Review from Samsung US

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Sep 20, 2025

AQMAHAN

5 out of 5 stars review

EXCELLENCY

[This review was collected as part of a promotion.] I TRUST SAMSUNG. I SUPPORT SAMSUNG ELECTRONICS FROM PHONE TO TV'S ETC ONE THE BEST OUTSTANDING RICH IN COLOR PRODUCTS

Review from Samsung US

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