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Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.7 out of 5 stars
stars
3,098 ratings3,027 reviews
  1. 5 stars78% (2,417)
  2. 4 stars15% (450)
  3. 3 stars4% (128)
  4. 2 stars1% (38)
  5. 1 star2% (65)

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Showing 771-780 of 3,027 reviews
Dec 29, 2025
Buck
3 out of 5 stars review

I wish I'd never bought this TV!

I truly wish I had never bought this TV. Although it has an excellent picture and vivid colors, this Tizen operating system is terrible. I thought a Roku OS was bad but this Tizen OS is far worse and glitchy. If you backup or forward too often or cover too much time, the system will lock up or simply move backward and forward in a glitchy movement over the entire time of the program. Then I have to turn off the TV and unplug it for a few minutes to get it reset! It is maddening!! Add to that a virtually worthless remote and you have a truly exasperating combination that could have been designed by a masochist and sadist working together. I actually had to buy a Samsung universal remote to use until I could decipher some of this useless remote! The only redeeming item on the remote is a solar recharging window. No numbers at all, so in order to go to a channel, you must scroll through all of the other channels, over thee hundred on the Samsung listings! And it's even worse on subscription channels! Nope, even with the excellent picture and vivid colors, I wish I’d never bought it.

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reply from Samsung

Buck,<br /><br />We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home &gt; left directional key &gt; Settings &gt; Support &gt; Software Update<br /><br />To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home &gt; left directional key &gt; Settings &gt; Support &gt; Device Care &gt; Start Device Care<br /><br />To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support &gt; Manual &amp; Software &gt; TVs &amp; Home Theater. From there, you can search for and select your Q7FD TV model to view or download the available guides.<br /><br />The e-Manual &amp; Remote Control Guide are also conveniently built into your TV: Settings &gt; Support &gt; Tips and User Guides<br /><br />Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.<br /><br />This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings &gt; All Settings &gt; General &amp; Privacy &gt; Accessibility &gt; Learn TV Remote. To exit, simply press the Return key twice.<br /><br />If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.<br /><br />~ Samsung Specialist

Feb 17, 2026
Shop4U
5 out of 5 stars review

Wonderfully Designed!!

[This review was collected as part of a promotion.] This was the best designed television that I ever owned I would definitely buy this again anyone who buys this will enjoy it as much as I have thank you!! the resolution ,brightness ,Color and contrast makes for an all over best device ever!!

Review from Samsung US
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Mar 22, 2026
Meyou
3 out of 5 stars review

I expected more

[This review was collected as part of a promotion.] After a year having this tv, I have round circles in parallel patern and 6 rows on the screen also have turning on is also a issue. I have bought Samsung phones for over 8 years and kept every one after paid off. I would expected more from Samsung with there tv

Review from Samsung US
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reply from Samsung Specialist

Meyou, We appreciate your review of Samsung’s Q7F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Mar 26, 2026
Cres
5 out of 5 stars review

Tv

[This review was collected as part of a promotion.] I like the color, plus the remote I found it cute. Navigating through the application, and the apps, are very ease use. I would really like to have all the tvs too come with a External sound option.

Review from Samsung US
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Mar 10, 2026
grandmacj79
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] It's been almost ten years since I purchased a new tv, so this has been a learning experience. The tv has a really good picture and I enjoy watching it. I don't like the remote that came with the tv. It is definitely not user friendly, so I will have to purchase a better one. I am trying to figure out how to adjust the music and sounds around the voices, because it is way to loud and I have to turn it up when the other sounds are on and back down when they are done. Very irritating.

Review from Samsung US
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Mar 5, 2026
Squarepeg
4 out of 5 stars review

So much better

[This review was collected as part of a promotion.] Easy to install, great picture (much improved soccer viewing) but controls are not intuitive. The onscreen menu bare is clunky and frustrating. Using it with a soundbar so no problems there. Overall an excellent purchase and very happy with image and performance.

Review from Samsung US
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Feb 1, 2026
DEBBY
4 out of 5 stars review

Great TV, remote not so much

I upgraded to the Q7FD from a 17 year old Samsung 52” which was still in perfect condition. The tv itself is great but the remote is horrible. It’s so small you can barely read the few words on it, no backlight, on button controls several functions and it’s solar. I don’t want to learn it so I’m purchasing a universal remote

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Dec 11, 2025
Ebonyqueen88
5 out of 5 stars review

I love the size of my T.V

[This review was collected as part of a promotion.] This TV is great. The colors just pop and the screen is so clear. It's almost like watching live. The sound quality is the one best I've ever heard from. A TV. I love the bluetooth sound brand the stand it sits on. It was well worth the cost and I'm so very satisfied with every part of my t.v so far.

Review from Samsung US
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Dec 27, 2025
13ChadC
5 out of 5 stars review

LOVE IT...

[This review was collected as part of a promotion.] LOVE IT... Very user friendly with great sound and picture quality. It basically comes ready to log into your favorite streaming app, sit back and enjoy. Processor is plenty fast enough for me, literally zero complaints.

Review from Samsung US
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Mar 23, 2026
MemberMe
5 out of 5 stars review

Color up your world!

[This review was collected as part of a promotion.] The color and crispness of the screen is superb! We have a toddler so cartoons are always on and the brightness and vibrancy are amazing! You can change to film maker mode which adds a whole other level of contrast and resolution!! Highly recommend going back and watching any show or movie that was too dark (GOT if you know, you know)

Review from Samsung US
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