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Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,141 ratings3,070 reviews
  1. 5 stars78% (2,447)
  2. 4 stars15% (458)
  3. 3 stars4% (130)
  4. 2 stars1% (41)
  5. 1 star2% (65)

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Showing 1,591-1,600 of 3,070 reviews
Jan 11, 2026
ReallyDisapointing
1 out of 5 stars review

DO NOT ORDER DELIVERY! TOO FRAGILE!!

This is too large and fragile for modern 'Don't give a darn shipping'. I have spend hours and hours trying to undo this bad decision!!! Sam's customer service is horrible and has only made the situation worse.

Helpful?1EU281TBRNQA15567708318
reply from Samsung

Hi there,<br /><br />It’s unfortunate to hear the delivery of your Samsung Q7FD TV fell short of expectations. For delivery-related concerns, we recommend contacting Sam&#39;s Club directly for further assistance.<br /><br />Should you need help with setup or features once your TV arrives, Samsung Support is always here for you. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.<br /><br />~ Samsung Specialist

Dec 30, 2025
Lovingtheview
5 out of 5 stars review

This product has a Wonderful view

[This review was collected as part of a promotion.] This model is crispy clear with a great surround system. I love it I feel like I'm at the theater always.

Review from Samsung US
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Feb 5, 2026
BKLV
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Beautiful TV works seamlessly, easy to connect to wifi and devices. Excellent display, lightweight and user friendly

Review from Samsung US
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Mar 1, 2026
DripDropZombie
5 out of 5 stars review

I love this tv

[This review was collected as part of a promotion.] Love the upgrade from my older samsung tv I had. This one is more quick in response, smother, vibrant and sounds good

Review from Samsung US
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Feb 8, 2026
JBTVwatcher
5 out of 5 stars review

Great picture, great sound.

[This review was collected as part of a promotion.] This TV has excellent picture quality. The colors are so real, like you are actually there. The sound quality is also excellent for an in TV speaker.

Review from Samsung US
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Feb 18, 2026
Cclasyone7
5 out of 5 stars review

Awesome compatibility with all my devices.

[This review was collected as part of a promotion.] Great resolution when it comes to all interfaces with my Samsung phones and tablets. Bluetooth capabilities are unsurpassed.

Review from Samsung US
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Jan 5, 2026
Angel
2 out of 5 stars review

Black Line on Screen

After turning this on I noticed that there is a solid black line on the screen. The remote is difficult to figure out; the volume & channel buttons are very hard to use. I don't like that the remote is solar.

Review from Samsung US
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reply from Samsung Specialist

Angel, Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern. You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly. In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior. If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Specialist

Feb 16, 2026
Brenda
5 out of 5 stars review

The realness of the picture

[This review was collected as part of a promotion.] excellent picture 100% of the time we doing we enjoy the size of the screen best purchase we've ever made picture is clear and gray looks like real

Review from Samsung US
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Feb 17, 2026
Chazp
5 out of 5 stars review

Best picture of ANY TV

[This review was collected as part of a promotion.] Best all-around TV I have ever owned! Everything about it is top-notch... The picture, the sound, the highest level of materials used in its construction.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Feb 11, 2026
Susana
5 out of 5 stars review

Good resolution

[This review was collected as part of a promotion.] Samsung TV is on another level. I enjoyed the Super Bowl like never before. Thanks to the Samsung team.

Review from Samsung US
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