Both Built and the instructions are very lacking. They tell you after the fact there are things to do before tightening the hardware. They both need a preparation page the tells what the pages ahead for each task are. We had to redo several things. The ridge cap construction leaves a lot to be desired. Not rigid enough due to the use of short boards. We will purchase single length boards and redo this It takes more than 2 people and 15 hours.

We love our new gazebo. We bought this beautiful and durable shelter this summer. Our expectations have been exceeded because of the craftsmanship built into every piece. Everyone that comes to backyard is amazed at this new gathering place. Thank you this product it is impressive

Bought mine several months ago. Very pleased with the craftsmanship and detailed instructions. Had contractors put it up. Could have done it myself(but not a one man job) Looks great and with the sturdy construction, it will be around for years to come.

I spent a year looking at budget options for shade in the backyard before finally deciding to splurge on the Norwood 10x12. Glad I did. Assembly was pretty straightforward, there were a couple spots where the boards were warped or the holes were a bit out of tolerance and I had to drill them a bit larger to make things line up, but that's to be expected with wood. I did most of it myself, and then recruited a few friends to help me stand it up and complete the final steps. Would recommend at least 3 helpers for standing it up and getting the roof panels on. Could be done with fewer, but more makes it much easier. Finished it with Australian Timber Oil. Looks great, nice and sturdy. The building inspector referred to it as "handsome."

We bought this a couple of months ago for an added look to our ranch entryway. It looks like Christmas Magic now. Thinking up ways to decorate for other seasons. The compliments from all that have seen it have been wonderful. Postal Carrier made a point to stop and tell us how much she likes the new look.

[This review was collected as part of a promotion.] We bought this in the spring and we love it! We love using our backyard, but if it's raining we would always have to run inside but not anymore. Now with our Norwood Gazebo we can stay cool on the hottest of days or dry when it rains!

I paid extra to have it assembled and it was a good thing. It took about 5 hours for 3 experienced men to do. I couldn’t have done it in a week. The only reason I didn’t rate this for five is because the anchor bolts that go into the concrete were not adequate. I had to buy my own at a hardware store to make it anchored properly.

Purchased online and was delivered on time at the end of the driveway due to COVID restrictions. Sorted and assembled with 4 adults in about 7 hours. Highly recommend having one person on the instructions. Had a few problems towards the end getting things to line up, but with a little effort went together nicely. Definitely recommend and am thoroughly enjoying my new "room" addition.

[This review was collected as part of a promotion.] Took me about 2 months to build, only because I completely sanded it down and stained it with an oil based stain. Had help standing up frame and lifting roof panels. I assembled it all myself. Follow directions,anyone could build it. i'm 70 years old and need a hip replacement. Very nice Gazebo.

Assembly of the two gable ends, the double rafter Center section, and side rails can be easily assembled by one person in a garage or shop setting and on a work table with space all around to complete the bolt ups of the posts and tails. The assembly instructions are quite easy to follow by most people and moving the sections to the concrete pad for tilt up and connection is possible by two people but three people is recommended for tilt up. Note: Organizing all the numbered posts, numbered rafters, rails, brackets, nuts, bolts, etc. beforehand is highly recommended to avoid errors. Assembling the wooden roof sections was also easy to install in a shop but squaring the roof panel section within the allowable tolerance was difficult, although the holes were pre-drilled. I would prefer to install the metal panels after the wood frame was in place on the roof to ensure it is squared with the erected structure. Roof Cap needs a better design. Provide more screws, nuts, bolts, etc!!