Greetings, Pamela! We are so delighted to see that you're having a 5-star experience with your new LG Ultra Large Capacity Electric Dryer! We hate to be bias, but we feel it is the best in its class! We appreciate you sharing the outstanding features and qualities it possesses, as this will help us to keep enhancing our products for the future! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Hi Ronnie. Thank you for bringing your concerns about your LG DLE3400W washing machine to our attention. We understand how frustrating it can be to experience leaking and door issues with an appliance. It seems that the leaking may be caused by the door not sealing properly during the wash and spin cycles, allowing water to escape. This could potentially be due to an issue with the door gasket, latch mechanism, or another component related to the door assembly. To address this matter thoroughly, we kindly request that you send us a private message on social media using @LGUSSupport, along with your contact information and any additional details about the specific issues you're experiencing. We'll work closely with you to troubleshoot the problem and explore potential solutions. ^Win

This issue is typically caused by 3 separate issues. 1. Dryer is overloaded - Try dividing extra large loads into smaller loads for better drying performance and efficiency. 2. Dyer is underloaded - If you are drying a very small load, add a few extra items to ensure proper tumbling action. The sensor cannot properly sense the load and may shut off too soon. We recommend using a timed dry or add some extra wet clothes to the load. 3. Energy Saver is on - If using the Cotton/Normal cycle, the Energy Saver is defaulted as on. We recommend deselecting the Energy Saver option. This option reduces energy use by adding an air dry section to the beginning of the cycle. Lastly, it may be necessary to do a deep cleaning of the lint filter cavity and exhaust vent to remove any obstruction preventing air circulation. Following these tips will improve and fix the damp spot issue that you are experiencing. ^Jennifer