Hi Rafael, we understand and appreciate you taking a moment to share your experience with your LG 7.4 cu ft Large Capacity Electric Dryer, model DLE3400W. It’s great to hear that the installation went smoothly and that the dryer integrates well with the LG ThinQ app. Being able to monitor and manage your appliance from your phone adds a lot of convenience, and we’re glad it’s working seamlessly for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Hey there! We understand how it feels when the sensor dry feature isn't working as expected. If your dryer turns off while clothes are still wet, it’s often because the moisture sensor is dirty or faulty, which can cause it to incorrectly signal that the clothes are dry. To fix this, try cleaning the moisture sensors inside the dryer, typically small metal bars, as residue from dryer sheets or lint buildup can affect their performance. Check the sensors for any visible damage, like cracks or bends. Other possible causes include overloading the dryer, which affects airflow, or a clogged vent that can restrict airflow. If cleaning the sensor doesn’t help, you can try using a timed drying cycle instead or contact a technician if the problem continues. Feel free to message us on social media @LGUSSupport if you'd like further help! ^ Diego

Hi Kirtijan, thanks for sharing your experience. It’s great to hear your LG DLE3400W has been a smart and quiet upgrade from your long‑lasting previous dryer. That kind of noise reduction makes a real difference day to day. We appreciate your note about the interior light — feedback like this helps us understand what features matter most to our customers. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane