Hello there! Thank you for sharing your experience with the DLE3400W dryer. We understand how disappointing it can be when a product does not meet your expectations, especially after relying on recommendations from trusted sources like Consumer Reports. We recommend checking the exhaust vent for any blockages and ensuring that the lint filter is clean. If the problem persists, please feel free to reach out to us directly via @LGUSSupport for further assistance. We appreciate your feedback and are here to help ensure your dryer operates as it should. -Junel

Hi Kirtijan, thanks for sharing your experience. It’s great to hear your LG DLE3400W has been a smart and quiet upgrade from your long‑lasting previous dryer. That kind of noise reduction makes a real difference day to day. We appreciate your note about the interior light — feedback like this helps us understand what features matter most to our customers. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich

Hello, Jane. Thank you for sharing your experience with us. We understand that it can be frustrating when the interior lighting in your DLE3400W dryer is missing, especially when it’s being used in a garage or dimly lit area. Unfortunately, this model doesn’t include a built-in light, but we recommend using a portable light or a flashlight while loading and unloading the dryer to help improve visibility. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to explore additional solutions. We appreciate your patience and are here to help! ^James