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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 951-960 of 1,533 reviews
Oct 12, 2023
Rodam
1 out of 5 stars review

Verified Purchase

It LEAKS. 2 repair visits it LEAKS. Being replaced

I dont know the rating yet. We have owned it for ~3 weeks, it leaked. Repair Techs have been out twice. It still leaks. It is being replaced. Apart from the leaks, it works for washing and drying. But not leaking is fundamental for an appliance.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Social

Thank you for leaving a review on the Single Unit Front Load LG WashTowerâ„¢ with Center Controlâ„¢ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer. Having the unit leak is not the normal process of its operation and we'd be more than happy to further look into this. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Anthony

Dec 14, 2022
rakfl
5 out of 5 stars review

Verified Purchase

Great Laundry Solution!

We love our new LG Wash Tower. It's efficient, quiet and does a great job of washing and drying. It's easy to use and looks great with the slim profile.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Oct 26, 2023
99snacks
1 out of 5 stars review

Verified Purchase

Unhappy customer

[This review was collected as part of a promotion.] LG washer and dryer stackable is the worst appliance i ever had. I'm sorry thier warranty is bad also.. .

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Customer Care

Hi, we realize your experience falls short of our standards and would like to take this opportunity to take a closer look into your issue. Please reach out to us on Facebook or Twitter at the handle @LGUSSupport. If you don't mind, please include your phone number and wash tower information (model and serial numbers) in your private/direct message to us. It would be our pleasure to discuss your warranty and possible repair options. We look forward to working alongside you to make things right! ^Chris

Mar 18, 2022
Joani27
5 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] Hands down the best washer/dryer I ever bought. Easy to use. Cleans and dries clothes with no problems.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
May 8, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

LG tower

I’m so excited to have this beauty. It’s my dream to have this in my closet. We have not finished the place for her yet but when we do I know she will shine and preform well. I have no issues with her. Perfect!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Social Media

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Jul 1, 2023
Laurie123
4 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] This is so sleek and clean looking. It works great. I love the controls on the middle since I can reach them.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Mar 8, 2026
Wayla2026
4 out of 5 stars review

Does its job very well.

My wife and I really like this washer and dryer. They are quiet and our clothes come out beautifully. We are 73 years old and have a hard time getting down and retrieving our wash out of the washing machine. I wish they could manufacture a pedestal so it is not so difficult get the wash out.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG

Hi, Wayla! We’re glad to hear you and your wife are enjoying your LG Washer and dryer and that they’re keeping your clothes looking great. It’s wonderful knowing the quiet performance and results are making laundry day smoother. We appreciate you sharing how the height of the washer makes it tough to reach inside — feedback like this helps highlight features that could make future LG units even more comfortable to use! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 4, 2025
Sean
1 out of 5 stars review

Can't keep delivery tiimes

I was genuinely excited to finally get my new WashTower, but this entire experience with LG has been incredibly disappointing. They confirmed delivery for December 4, 2025 between 12:30pm and 4:30pm, so I went ahead and booked my condo’s elevators and rearranged my entire day around this appointment. Then… nothing. No updates, no courtesy call—nothing until 4:00pm, when LG finally reached out to say they were running late and asked if they could deliver later. Since that was outside my reserved elevator time, I had to scramble to check with my condo management. They promised to call me back, but they never did. By 5:00pm, I was the one calling them, still hoping the delivery might happen. Instead, I was told—very casually—that they wouldn’t be able to deliver at all. After all the preparation, the time off work, and the inconvenience, I was offered with no reasonable solution. To make things worse, the next available delivery date they offered wasn’t even the next day—it was Saturday. What’s most upsetting is that even after all this, they still couldn’t guarantee that the product would arrive within their delivery window next time. I can’t keep putting huge chunks of my time on hold for a delivery that might not even happen. This experience has been frustrating, exhausting, and honestly really disheartening. I expected better from LG.

Review from lg.com/ca
Helpful?2NM7EFNUWAHK15562500930
reply from LG CareQ

We are truly sorry and disheartened to hear about your frustrating and exhausting delivery experience. The lack of updates, the missed delivery window, and the subsequent inability to provide a guaranteed and timely resolution are unacceptable, especially after you went to the effort of reserving elevators and rearranging your day. We deeply apologize for the disappointment. Please contact us immediately at 1-888-542-2623 so we can escalate this issue and ensure a confirmed and guaranteed delivery schedule.

Oct 29, 2022
Munchkin54
5 out of 5 stars review

Verified Purchase

Love the new wash tower.

The new wash tower works great. My old stackable washer and dryer shimmied and squeaked…this is much quieter. Performance seems good.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Oct 12, 2021
Enetkin
4 out of 5 stars review

Verified Purchase

Very convenient control panel

[This review was collected as part of a promotion.] Love having the control panel between the two units. Works good. Looks good.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930