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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 511-520 of 1,533 reviews
Jul 16, 2022
Diana57
4 out of 5 stars review

Verified Purchase

A Real Space Saver!

[This review was collected as part of a promotion.] I love my LG washtower. It saves us so much room in the garage where the washer/dryer hookups are located. I am still learning how to use the app with it, but it's cool. It does a great job on cleaning our laundry. The only downfall I can see is there is a design flaw around the dryer door and you do have to clean the lint off around the edges of the door after every load. Other than that, so far, so good!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Sep 3, 2022
Diane and Paul
5 out of 5 stars review

Verified Purchase

Washer/Dryer Combo - Best we have ever had!

So intuitive! Clear directions of use right there on the front. Easy access to all controls. Quiet and fun auditory sounds when cycles are complete. Beautiful. Sleek. Above All ... It Does the Job to Perfection. Almost does the washing and drying all by itself. Buy ... you won't be sorry!!! Reallt!!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jun 21, 2022
Anonymous
3 out of 5 stars review

Verified Purchase

Washer and dryer clean well, but issues with WiFi

[This review was collected as part of a promotion.] If you are purchasing this product for it's wifi capabilities then I would think twice. I have tried to resolve the wifi issue with this product with support and a service man with no luck. I have a strong wifi signal and other wifi products work well that are in the same area.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Feb 18, 2022
LizardLyons7612345
5 out of 5 stars review

Verified Purchase

Best purchase ever!

I absolutely love my new Washtower. So quiet, so handy, so space saving. The dryer has been throwing some codes due to the installers hooking dryer vent to wrong "vent" to outside. I have an older pier and beam house with multiple vents - some added by prior owners). It is VERY heavy, so I can't move it out of the place they installed it to move to right vent.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Sep 2, 2021
Dolphinmama
5 out of 5 stars review

Verified Purchase

So far so good on my LG washer dryer combo

[This review was collected as part of a promotion.] I have had this machine for almost two months and so far I like all the features. I am glad I went with this model. I only had two other choices (different brand names) but they different have nearly the features as this one.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jul 21, 2023
Rootie44
3 out of 5 stars review

Verified Purchase

Great features if you can access them

[This review was collected as part of a promotion.] If you can use your cell phone to control the washer, you have. Any great features that are not accessible on the washer itself. I have Wi-Fi but I have been unable to access the extra features and have to use the controls on the washer itself. They are still good but not as many options. The dryer won’t finish drying our bathing suits even when the dryer is set to the longest drying length. If the dryer finishes it’s cycle leaving clothes damp, you can’t go back and make the dryer work long enough to really dry the clothes.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Social Media Team

Thank you for sharing your feedback with us regarding your LG washer and dryer. We appreciate hearing about your experience, and we understand your frustration with accessing the extra features through the cell phone app and the drying performance of the dryer. The remote control feature through the cell phone app should provide convenient access to additional options. We apologize for any difficulties you've faced in utilizing this feature. To ensure the app functions properly, please make sure you have the latest version and that your cell phone is compatible with the washer's app. Regarding the drying performance, it's essential to ensure that the dryer settings are adjusted appropriately for the type and volume of clothing. If you encounter any specific issues or need assistance with your LG washer and dryer, please don't hesitate to reach out to our specialized support team on Facebook or Twitter using the handle @LGUSSupport. -Carl

Nov 16, 2020
Idieh74
4 out of 5 stars review

Verified Purchase

Great for small space or single person

[This review was collected as part of a promotion.] This is an amazing machine! Love love love it but it is small. Cleans well, runs fast and quiet and has a small footprint. This is a great set for a single person who doesn’t want/need to wash much. I am only able to wash, at most, one queen sized blanket at a time. I also enjoyed the different wash and drying options making it very versatile and efficient. The quality of the wash is good but the capacity is small. If the size was bigger I would give it 10 stars! I would definitely buy it again if it was bigger. It is seriously the only drawback.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Nov 18, 2023
Wayupstatenyer
3 out of 5 stars review

Verified Purchase

Great space saver but limited options

[This review was collected as part of a promotion.] I like how quiet the machine is and it looks great. I really needed a stacked machine due to limited space. What's not so great- very limited options for customizing your laundry cycles. Especially limited on the dryer. I cannot adjust drying temps on any of the regular settings. I have to use the timed settings. I did download the permanent press cycle but that is no better. Even when I select very dry, the clothes never come out dry. Always a little damp. If I restart the cycle, it turns off again within 5 minutes. Ducting is metal and clear. Washer doesn't tumble clothes as well as I think it should. It is especially apparent when washing a mattress pad. It just slips along the tub never flipping so all sides get some agitation.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6427uNToP. ^Gaby

Jun 20, 2021
gizzyca
3 out of 5 stars review

Verified Purchase

It has it's pros and cons

[This review was collected as part of a promotion.] I bought this wash tower but didn't get delivered right away. Now that I have it I love the large capacity, so that I have less wash loads. I am a little disappointed when wash is finished, that water remains on the grey rubber seal, and in the hollow of seal. I do dry it with towel. Thinking in this day and age it would be much improved. My last machine was not a LG did the same thing and got moldy, no matter how I tried to dry seal. It was still in great working order. So this is a little frustrating,

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 30, 2021
mem17
5 out of 5 stars review

Verified Purchase

Large enough and very quiet.

[This review was collected as part of a promotion.] We bought this unit about one month ago. Easy to use and efficient. We have no problem with the unit itself, only the delivery and installation process was frustrating. The dryer exhaust is in the rear and we needed to relocate it to the side to fit into our condo space. No one mentioned this as the store. The one feature I would have liked is the ability to air-dry delicate items, swimsuits, etc.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930