Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
Sort by |
Showing 1,441-1,450 of 1,533 reviews
Aug 26, 2024
Buyer123
1 out of 5 stars review

Awful

After 2 months of delivering a damaged unit, still waiting for a replacement unit. We can't go out for laundry and they keep telling us it will be delivered, every week they give us a new date. It's sad.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Digital Care Team

Hey there! Thank you so much for reaching out and providing us with feedback on your experience. We aim to provide exceptional customer service, and we will continue to assist you to ensure you receive just that. We would appreciate it if you could send us a private message to @LGUSSupport with your personal details so that a dedicated team member can look into your account and see what updates we can provide you. This will help us get back to a stress-free laundry routine. We hope to hear from you soon! ~ Ivy

Feb 21, 2021
Grandpa101
5 out of 5 stars review

Works Great!

[This review was collected as part of a promotion.] We bought this in Nov 2020 and really love how it works! It's quiet and works great!. Love the app features on it. Would recommend this wash tower.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 11, 2021
DougW12
5 out of 5 stars review

Outstanding combo

[This review was collected as part of a promotion.] Love this product! Was easy to install, easy setup and operation. Size freed up some good space for additional storage.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Dec 9, 2024
Coreen Pike
5 out of 5 stars review

Love the great features

[This review was collected as part of a promotion.] After changing from top loaders back front loaders. I’m in love with the technology, and the ease of using my LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Digital Care Team

Hi Coreen, we appreciate you sharing your experience with the LG WashTower™ in Black Steel, model WKEX200HBA. It’s great to hear how much you’re enjoying the technology and ease of use after switching back to front‑load. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

May 7, 2022
JoePhX
2 out of 5 stars review

Doesn’t dry, save your money

My wife just purchased and had it installed and it doesn’t work! It won’t dry clothes unless you put it on the highest cycle, then it takes a few cycles and will crap out and give you an n90 or n95 message

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jul 9, 2024
Anonymous
5 out of 5 stars review

AMAZING SET

[This review was collected as part of a promotion.] I bought it two weeks ago so far it’s working great. I wish I would’ve bought the ventless. But besides that it works amazing washes fats and dry completely.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Nov 10, 2021
jeffkots
1 out of 5 stars review

Would be nice if the dryer dried

[This review was collected as part of a promotion.] Not sure if I got a lemon, but no matter what settings I chose, my clothes end up wet/damp at the end of the dry cycle. I run the machine 3-5 times at least, just to get the clothes dry.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 9, 2021
TXM9
4 out of 5 stars review

Nice compact unit

[This review was collected as part of a promotion.] Controls are easy to use, I like the fact that I can download extra cycles. Linking to the app was cumbersome, but works well once linked.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 13, 2021
Storm629
5 out of 5 stars review

All one piece

[This review was collected as part of a promotion.] Bought it in November 2020 been using for a month now. Love it. Only wish you could pick a smaller load size.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Jan 24, 2021
Nate3
5 out of 5 stars review

Sleek Design with Great Performance

[This review was collected as part of a promotion.] I couldn't be any happier with my LG Washtower! It state of the art features with great performance makes it a tremendous asset in our new house!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930