I had the Washtower installed two months ago. It cleans my clothes great! It is a nice design and fits well in my small space. But, I wanted a new-age appliance that connects to Wifi, and this one is still unable to connect. Repairman has been here twice. We think it’s the ThinQ app. It must have problems and service people can’t fix it. I can’t do certain type functions without it. I would not recommend an LG appliance till LG gets this bug worked out.

Has not performed properly since I purchased it 8 months ago. Wash cycle takes over two hours, soap remains in tub when cycle stops, dryer always takes additional time to dry even small loads. Technicians say nothing wrong even though soap remind after cycle whe no soap was used. Used tub cleaner as recommended but no change. Presidential liaison did not follow up with me even though I sent Tarshunia several pictures. Disgusted with product and service.

Looks nice and saves space but works very poorly. Does not wash clothes properly and don't even try to add anything extra like laundry sanitizer or anything it will stop half way through the wash to throw a code up about suds.Have to wash a load of towels with the bare minimum laundry soap or this happens every time. Which you have to basically run the cycle again with NO soap at all. Constantly get the dryer lint code when drying clothes even though we clean the lint screen after every use. Just a big waste of money. Haven't even had this set a year and already looking into replacing it with a different brand.

[This review was collected as part of a promotion.] This is no way to customize your washing and drying needs. The dryer mode either doesn't dry (ends the cycle early) OR it over dries. On the washer mode, most cotton or light weight clothes get extremely wrinkled (due to the advanced default spinning cycle) and they are permanent wrinkles and now I have to iron out everything. I HATE this unit.

[This review was collected as part of a promotion.] We purchased this about three months ago and are more that pleased with our purchase. The tower is very stylish and runs quietly compare to our old set. We enjoy everything about this unit right down to the musical chimes that go off when the load is finished. We love that all the controls for both units are right in the center of the tower which makes adjusting them very easy. We are more than pleaded with our purchase. State of the art.

[This review was collected as part of a promotion.] My combo unit cam with the house I bought and remained under warranty once I signed up. Great product! Solid features. Easy to use app. Really like the quality of washing. I would like to see a feature added to the app for a scheduled end-time for washing, rather than a scheduled start-time.

Washer Pros: small quick load cycle and sanitize cycle. Large capacity. Controls in the middles are nice. Dryer Pros: large capacity. Cons: I have to select each option every time I do a load. There is no favorite setting to save. A laundry basket does not fit under the washer door, I have to move it to open and close the door. I’ve never had a dryer that needed so much maintenance. Having to wipe down the door gasket for lint is rediculous. And I find gobs of lint in the trap opening that I have to remove by hand. Can’t select an individual wash cycle, you have to start from the beginning. This was not designed for a busy person in mind. I’m glad I didn’t have this when I had children living at home. I’m so sorry I didn’t research this more,

[This review was collected as part of a promotion.] I bought this unit a year ago upon the recommendation from my contractor. He has owned this same unit for 5 years without any trouble. I love my unit and the washer spins the clothes so dry, that it doesn't take long to dry them

[This review was collected as part of a promotion.] I had to wait a little over a month to receive this laundry unit because they were all out of stock, but it was worth the wait. It looks beautiful and fit exactly as planned, so the measurements provided were spot on. It is extremely heavy, but once in place, I have no plans to move it again. I have really only done 8-10 loads so far, and I used the presets for all the loads, but everything came out perfectly. This unit is so superior in every way to the unit it replaced, there's really no comparison. I can't imagine that anyone would be disappointed with this wash tower.

[This review was collected as part of a promotion.] Recently bought this combo. Performance of both washer and dryer is of superior quality. Appliance works silently and efficiently, saving energy and water consumption. Greatest laundry experience ever