Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Wash Tower (WKEX200HWA) model. This all‑in‑one Laundry Tower is designed to be a stunning space‑saver with ultra‑quiet operation, built‑in intelligence, and powerful cleaning performance—so it’s great to hear that your clothes feel cleaner and that the ThinQ app features are making laundry even more convenient for your home. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi there, Davis! Thanks for sharing your review. Great to hear your WashTower has been a solid choice and is still keeping you happy after nearly a year of use. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich