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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.5 out of 5 stars
stars
86 ratings86 reviews
  1. 5 stars83% (71)
  2. 4 stars5% (4)
  3. 3 stars1% (1)
  4. 2 stars2% (2)
  5. 1 star9% (8)
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Showing 1-10 of 86 reviews
Oct 31, 2023
Reviewer name: Geppi_23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great appliances

[This review was collected as part of a promotion.] Bought the washer and drier stackable combo and I absolutely love both of them, updates with the app are quick and easy as well as the new features you can add to the machine like wash settings and musical tones with the app.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Dec 6, 2023
Reviewer name: Pinglou
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tumble tumble tumble

[This review was collected as part of a promotion.] This dryer has enough programming to dry our clothing. Spaciousness interior large enough to accommodate hand made king size quilt. I believe the technology allows for the washer to communicate with the dryer to determine drying needs. What a perk.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Apr 30, 2024
Reviewer name: Mary Leilani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AI cycle is wonderful!

[This review was collected as part of a promotion.] I bought this dryer along with an LG washer approximately 1 1/2 months ago and have been so very pleased with its performance. When in doubt on which cycle to use, the AI cycle has never failed me in safely dryer my clothes. The dryer is so quiet that it doesn’t disturb my activities at home. I’d wholeheartedly recommend this dryer!

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Nov 1, 2023
Reviewer name: Phietapsi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smart Dryer

Excellent dryer. This dryer actually connects to the compatible washer to automatically determine the best cycle and temperature for the load. WiFi controllable with application notifications. Also Alexa and Google compatible. I am very impressed with this dryer..

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Feb 10, 2024
Reviewer name: Catherina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ai technology

[This review was collected as part of a promotion.] I love my LG washing machines. They are really Ai effective and weigh my clothes before washing them. I don’t have to worry about using too much water for certain amount of clothes. My water bill was very low and I used the machine over 8 times. I love being able to do everything from my phone as well.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Dec 4, 2023
Reviewer name: Zebra3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First time owner/user of LG washer

[This review was collected as part of a promotion.] First time owner of an LG product of any kind. Purchased a washer/dryer pair for a new house because the brand was consistently rated high or highest in a national consumer testing magazine. Not a fan of the ThinQ. Have no interest in operating my dryer with an app. Three months in and unit is quiet, efficient and fast drying. Time will tell but very pleased so far.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Oct 30, 2023
Reviewer name: Ralph53
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

We've been using the washer and dryer set for over a month and love them! The dryer is so quiet, fast, and the clothes seem to be softer than what the old dryer has able to dry even with the dryer sheets! My wife was a little uncertain about using the single dial, but now she loves it! Especially the ThinQ link from the washer communicating with the dryer to set the dryer setting! Only complaint is that the internal light does not turn on and stay on when the door is open.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
Nov 10, 2023
Reviewer name: PeggyR198
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too many bells and whistles, no user control

It’s a good dryer but the settings are frustrating. For example, if I use a cycle and my clothes don’t get dry I can change the cycle the next time to continue until they are a little more dry. I also find it frustrating that there is no way to keep the drum going with no heat until I can unload the clothes. I go to the dryer as soon as it stops. The clothes aren’t completely dry, warm and in a wrinkled pile. Had I known the lack of control in the varied cycles I wouldn’t have purchased. The additional features like Keep Fresh do nothing to prevent wrinkles.

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
reply from Customer Care

We apologize for the frustration you've experienced with the LG Dryer (DLEX5500V). We understand how important it is to have control over the drying process to ensure your clothes are perfectly dry and wrinkle-free. We value your input and will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us on Facebook or Twitter through @LGUSSupport,

Jul 28, 2026
Reviewer name: Autumn
1 out of 5 stars
1 out of 5 stars review

Stopped Drying after 6 months

Stopped drying after 6 months. LG won't honor the warranty or send anyone out. When trying to escalate the issue, they hang up and make up a ticket number that is never honored either. Will never buy an LG appliance again.

Helpful?3W7CVGDNNEOY15554751683
Sep 20, 2023
Reviewer name: ConCooper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LINT collects on dryer door instead of in trap

The DRYER DOOR gasket is FLAWED. Lint collects on bottom rim of door seal and the actual bottom rim of dryer itself. This problem apparently has been noticed for several YEARS in other LG dryer models. WHAT the HECK??? Someone on one of the sites purchased weatherstrip seal to put around the rim. THIS is ridiculous. I would like LG to fix this dryer seal problem. Apparantly a gap between the drum and dryer door. LG can you fix this for me???????/ This won't let me upload images

Review from lg.com
Helpful?3W7CVGDNNEOY15554751683
reply from Customer Care

Hey there. We appreciate you bringing this to our attention with regard to your 7.4 cu. ft. Ultra Large Capacity Smart Front Load Electric Energy Star Dryer with Sensor Dry & Steam Technology. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help.