[This review was collected as part of a promotion.] We love it !!! So easy to operate! Looks great !! And the fact that all the controls are midway on the unit is the best !!!! And this unit it is so quiet sometimes we forget that we have clothes washing and drying. Thank you to all the people at LG for developing this unit !!!

In addition to being nice looking, its features are relatively intuitive for snior citizens!!! The LG's owner's manual & on-line tutorials have been very helpful especially with downloading & installing the LG ThinQ app. Much appreciated are the larger capacities for both the washer & dryer that was installed in the same space as the replaced 9-10 year old LG stacked washer/dryer. The basic functions seem to be relatively unflexible but perhaps that can be remedied with continued use and/or the ThinQ appl

[This review was collected as part of a promotion.] We just added this wash tower to our main floor, and I used it for the first time yesterday. The controls are fairly intuitive--I only had to look up the red DOOR LOCK icon. Connecting to wifi was easy as well. I've never had a front loading washer or dryer, so that is going to take some adjustment. As a result, I missed seeing one item left in the washer (you have to bend quite a bit to see inside and I'm not that limber anymore). I love the phone app because I can see the time left on each cycle. Having our laundry now on the main floor is going to be safer than carrying laundry baskets to the basement and life-changing as well for the convenience. The wash tower tucks neatly into a corner of our mudroom.

[This review was collected as part of a promotion.] So far this is a huge improvement from my last LG that was 7 years old. The only bad aspect is that the drain hose is 8 ft and the location I have caused me to have an extension….. this is worrisome. Other than that the actual washer and dryer both work great!

I bought this combination washer/ dryer to replace a combination washer/dryer for a condo. I needed a smaller unit since the laundry area is small. This combo fit exactly in the area available. The washer and dryer are quiet which is needed in a small area. I love the touch pads. There are numerous wash cycles available. The dryer also has several cycles to choose from. I love this combo much more than the original in the condo.

I bought my WashTower for a new space I built onto my house. We wanted to make everything new. It replaced my great aged LG Tromm. I gifted it to my daughter. My new LG is great as well. I plan to buy another WashTower again for another property. That said — here are matters to address: • Touch pad needs to be more intuitive • Touch pad need to respond to touch much better than it does • The AI function detects and by default chooses settings. Great. But when customizing settings (that we use regularly) there are functions available that user must research to discover. •.A reservoir holding tank for detergent etc . . . would complete this product

I bought this in December 2020 and have not been able to access the wifi, have had issues with water not draining, as well as the dryer not completely drying a load of laundry on the first run ( medium size loads ). I like the concept, but needs to function better.

[This review was collected as part of a promotion.] Just received this unit a few weeks ago and love it so far. The controls in the middle are great for us height challenged folks. The washer is faster than my old GE and seems to clean much better. Love the sleek look and ease of use. The steam function for the dryer really works, shirts come out less wrinkled.

[This review was collected as part of a promotion.] I ordered this unit in April, received in may. I was in need of a new washer/dryer and this was ideal. I have limited space and prefer a stacked set. Major upgrade. Only negative part of the purchase was delivery. As soon as they brought it off of the truck the delivery guy commented, " oh, it's not going to work, the cord won't reach..". I was devastated. Ideal as the unit was, this was not a frivolous purchase. He returned to say it was all set up and ready, able to plug it in and function. Dried my tears and started loading it up same day. My outdated set had control panel on top of washer under mounted dryer. When shopping around I noticed newer model controls are all the way at the top which seemed nonsensical. Having the panel in clear view and lit is great. Basically walks you through to decide what your washing and how to wash it best, and recognizes what it needs to set at instantly once loaded in the dryer. I like to push both the washer and dryer power buttons at the same time so they both sing together "oh hey Nicole what are we washing today". Drum lights are a feature I didn't realize I would appreciate so much. I have not cleaned out drainages yet, but have seen on social media that I should, lint trap simple and easy access. So many features on the panel alone, but the wifi/app availability was a definite appeal. However, I have had difficulty setting it up which is heartbreaking, because I had surgery and could have allowed family members to help with laundry without actually touching my best friend's buttons. Bedding, beach towels, small loads, steam fresh..all of it & then some. So far~so fantastic.

[This review was collected as part of a promotion.] Works great and has so many options to choose from. Runs quietly and efficiently. The controls in the middle make it perfect to reach whereas most “stackables” require a step stool to reach the top machine’s controls…. Both washer and dryer are full size and easy to access. My old LG side by side products were still going strong after 14 years when I bought this model to remodel my laundry room. Looking forward to many years with the tower!