[This review was collected as part of a promotion.] I had seen this in the store awhile back. I knew we needed another set as the washer and dryer we have were nearly 15 years old and frankly the front load washer was all rusty on the bottom and stinky. Thing leaked from the day we bought it. I was hesitant to do another front load, but our laundry room is set up to stack and loved that this unit was all in one. I do the maintenance it says to do, so I fully expect to get 15 years out of this one too!

[This review was collected as part of a promotion.] This was a Christmas gift from our son and his girlfriend. As well as having lovely styling, it is a joy to use. Coming from a simpler machine, my wife was concerned that this LG might be too complicated for her. Instead, she is loving it and the great washing and drying that it does so easily. Really good engineering. We would recommend this LG without reservations.

I bought this less than s month ago and did laundry twice. Cleans and dries well. Location of control panel is obviously very convenient. The only thing that I would like to have is more flexibility with choices of temperature for each washing and drying cycle. You cannot do normal dry with low temperature. You have to select delicate cycle to satisfy “dry low” on the clothing label. It is manageable though. Also, normal wash is always turbowash and is short. Have not figured it out if it is a good or bad thing, but you cannot turn turbowash off. Had Bosch before, where you can pick and choose anything, so maybe just need to adjust. Overall, after running it twice, do not have complaints. Pretty quiet machine as well.

[This review was collected as part of a promotion.] The washer/dryer tour ThinQ from LG is perfect. I was very excited to receive my washer tour to save room in my laundry room and it is perfect, I just needed some adjustment about the room organisation. The design is modern and sleek, I love the doors, so modern. The washer is kind of low but you get used to it and the volume is huge for both the washer and dryer compared to the ones I had before. A light, lights up the inside when you open the doors, it’s very practicle! The tour is connectable to the house wifi. This option is very nice as the machines are silent, it informs your phone when something happens (error message, end of program, etc). You can monitor your energy consumption from the app for both machines. As well as, ADD cycles from the app, for example the dryer has: overnight dry, antibacterial, denim, deodorization and many more. Some cycles the washer has, on the app, includes are half load, bright whites, beachwear, allergen, etc. Then you choose your preferences, send it to the tour, and with a simple click it is a go! The tour is very quiet for both machines, perfect with the remote learning situation. The washer and dryer are excellent (the laundry is so fresh and clean), I love all the different programs and you can adjust absolutely everything in a second. The washer and dryer even have sensor to warn you when you needs to clean the tubes ; And it sends you the notification on your designated device! For my first use of the dryer I just chose a cycle with the energy saver. The drying time was for 50 minutes ; i checked after 15 min and it was already done. So I looked up on the manual to see how to use the humidity sensor and you can’t use the humidity sensor as the same time as the energy saver. So for my next load I just used the humidity sensor and in 10 min my laundry was dry without me checking it. I am very happy with this compact tour. I have much more room in my laundry room. It cleans and dries very well with so many cycles options! It is THE new technology for your washer/dryer.

[This review was collected as part of a promotion.] I’ve been using this washer / dryer for a while now. I love the app connectivity which lets me know when the wash or dry cycles are finished. Also if there are any errors it will alert the app as well. The washer seems to wash the clothes fully and the dryer always drys my clothes to perfection. I really like these units and even though they are expensive, they are well worth the money.

[This review was collected as part of a promotion.] Outstanding washer/dryer combo. The drying is fast and thorough without causing any shrinkage. The washer is also super efficient. Turbo wash actually works and substantially reduces the time. It takes a while to get the hang of programming via the app and i would have preferred a completely personalized option that allowed me to tailor make a program rather than having to choose one of the options offered. Both washer and dryer are very quiet and so far we have had absolutely no trouble with it.

[This review was collected as part of a promotion.] I thought both units appeared to be small but we have used both the washer and dryer and I can attest they both perform as well as our stand alone washer and dryer. It is a bit tricky to wiggle into place with the non-skid rubber feet but I placed a strip of new carpet backing side up, carpet side down under each foot. It slid into place with ease, then I tipped the unit slightly forward, pulling out the rear carpet strips, then tipped it slightly backward, pulling out the front carpet strips. I guess I will have to repeat this method annually when I clean out the vent tube. Perhaps the engineers can come up with a step-on wheel system that retracts into the unit like seen on some heavy table saws. When I asked my sales person about potential leaks at the washer door gasket, she said that is no longer an issue, but the washer gasket can get moldy if it isn't cared for properly and once it does, there is no getting rid of the mold. So we faithfully dry the entire rubber gasket and leave the door open until next use. This works well.

[This review was collected as part of a promotion.] This unit is awesome! I have a smaller laundry room but always wanted larger washer. I’m only 5’4” tall so a large top loader would require a step stool for me to reach the bottom of the tub. This unit is smart in so many ways. The tub is BIG! I can stuff my king size sheet comforter in it, use the bedding setting and it comes out clean not wrapped up in a ball. The smart settings are very easy - no need to choose a water level - the machine know what to do. I use the pre-wash setting a lot and delicates too. My only negative with a front loader, there’s no soaking option. But I can work with that for all the positives.

I live in a townhouse and the laundry closet only fits a stackable. The WashTower was the best of both worlds as we wanted a front loader but individual stackable machines were too big for the laundry closet. This is my second WashTower, purchased one for my townhome in Florida a year ago and have been really happy with the performance.

Machine that first showed up had a broken door. 2 weeks later received the new one. It has worked great. We had an LG top load before and were frustrated with it never being able to sensor the water right. So far this model has worked very well and takes up way less space.