[This review was collected as part of a promotion.] We needed to replace a stacked w/d and have limited space. Because of the design, this w/d takes up the same amount of space but holds more laundry. Easy to use, quiet, and the gentle buzzer at the end means we don’t have to worry about waking anyone if we use this at night.

[This review was collected as part of a promotion.] Owned about a month now. Decent selection of operating modes. Haven’t used smart features. Handles typical loads fine, but we generally keep them on the light side. Clean and dry output. Minor install issue to be aware of, needs 3 supply hoses. Also the inlets for the washer hoses are centered with dryer outlet in rear. Requires more standoff from back wall. Make sure you have an extra 4 inches clearance in front for your setup if you plan to install in small space and have a door that needs to close. I had to route steel braided hoses with a vertical path and loop to nudge as far in as possible. Rubber hoses probably easier to flex into alignment. The splitter for the steam supply line adds to the bulk. A flex duct tied the dryer outlet to my standing vent connection. Electric dryer means you need both 120v and 240v power supplies. These need to be offset to outer edge of install space. Sits solid on floor and it is heavy. Doesn’t slide easily. Had to push into space by leg power, think squats on sitting workout machine! Good choice for compact space. Home Depot supplied. Great delivery to front door, glad I had a commercial quality dolly to get it to laundry space. Check your opening width of interior door. All that said, very pleased with machine so far.

We bought this 2 months ago to replace a broken washer of a different brand. Since we only have space for a stack system, I was excited about this unit, especially with a center control panel. So far the washer seems to clean decently though I haven't had any stains to wash out yet. The center control panel is very convenient. I was very disappointed to discover that the Fresh Care and Delay options that I had on my old machine, don't seem to be available. Nor can you program a customized setting. In theory, I could use the remote start as a pseudo delay option, but that assumes I will remember to turn it on later when I am out and about. On the dryer, I generally use the wrinkle care option. This is not on by default (not even in the permanent press option) nor does it remember the setting when I add it so I have to remember every time to add it. One benefit is that you can add it after you've started a cycle. The unit is supposed to recognize the settings I use often and automatically add them in time but that hasn't happened yet. Lastly, I find the LG ThinQ app disappointing and frustrating in the sense that you cannot modify the washer settings from the app. You can choose the various pre-programmed cycles provided but you cannot tweak them to add an extra rinse cycle, add wrinkle care to the dryer cycle, etc. I contacted customer service with some of these issues and never received a response. The system works well enough, but these various features, or lack of them, add up to creating a frustrating experience.

[This review was collected as part of a promotion.] Just bought the LG wash tower and I love it! It does a great job clean has tons of features and cleans and dries super, supper quick. I love the steam features on both the washer and dryer for sanitizing and releasing wrinkles!! Highly recommend!!!!!

[This review was collected as part of a promotion.] We bought this stackable wash tower this spring and love everything about it. Having all the different settings is great and I especially like that it uses less detergent and gets our clothes just as clean if not better. Great appliance....very pleased!!

[This review was collected as part of a promotion.] We had been considering stacking our washer/dryer, but that would have put the dryer controls out of reach of my wife. LG solved this bigtime with this WashTower unit. We have been using the WashTower about a month and are really happy with it. My wife is happy with the cleanliness of the clothes and how well both units work. The controls are simple without too many worthless options. Plus it is significantly quieter than the old washer/dryer we replaced. LG gets an A+ for this one!

[This review was collected as part of a promotion.] I had to wait a little over a month to receive this laundry unit because they were all out of stock, but it was worth the wait. It looks beautiful and fit exactly as planned, so the measurements provided were spot on. It is extremely heavy, but once in place, I have no plans to move it again. I have really only done 8-10 loads so far, and I used the presets for all the loads, but everything came out perfectly. This unit is so superior in every way to the unit it replaced, there's really no comparison. I can't imagine that anyone would be disappointed with this wash tower.

[This review was collected as part of a promotion.] I bought this product three weeks ago and couldn't be happier. Nice design and well built. Time will tell if my opinion changes. No mechanical buttons or knobs Easy to use features. This product comes with wireless connectivity which I can't see myself ever using but other wise I have no other complains.

This unit seems to have the ability to wash and dry well. It lacks any semblance of user control to truly maximize any of its potential. The default settings are a joke. Even worse, the lack of customization of its app settings is even worse. For the amount of money spent on this unit, I am completely dumbfounded on the lack of control I have over it. Almost every piece of clothing, blanket, or other item we buy today, has one simple instruction; machine wash cold and tumble dry low. This doesn't change based on how heavy duty or heavily soiled the load is. I feel completely ripped off having bought this unit for the money. LG needs to add a fully customizable cycle to its app. Until such time, nobody in their right mind should consider buying this over priced under productive device.

[This review was collected as part of a promotion.] Our laundry space requires stacked units, and when our Samsung dryer began to fail, I found the LG stacked unit. The experience of using them up to this point has been very positive! The motor noise etc., is kept under control and the cycles are significantly shorter than what was the norm with the Samsung machines. The Smart features are nice, though I have not delved into those much yet.