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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,361-1,370 of 1,532 reviews
Jul 16, 2023
Trivi
4 out of 5 stars review

Troubleshooting

I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Sep 11, 2024
TheBrowns
4 out of 5 stars review

Good Appliance

Generally, the unit does a great job of cleaning and drying laundry. I wish I could change the side of the hinge, I.e., reverse the door. Also, it would be nice to have an optional stand to raise the unit up a little. It is pretty low to the ground.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 4, 2021
Kate H
5 out of 5 stars review

Exceeds Expectations!

[This review was collected as part of a promotion.] I had high hopes for this washer/dryer combo but 1 month in this unit exceeds those expectations. From the quiet operation, to the integrated app with specialty settings and the AI that hasn't once left a load to wet or not clean enough. Everything about this unit is A+++

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 6, 2025
Judy Schx
1 out of 5 stars review

Buy Something Else But Not this Unit

Save your money. The dryer will make your clothes all wrinkled and you will need an iron to get out the wrinkles. The clothes stick to the side of the dryer, they do not get tumbled. My pants and tops need to be ironed before I can even wear them to work. Do yourself a favor and buy and do research on a better unit. I am so so disappointed with this unit, my poor husband is so tired of hearing me complain about this unit. A big waste of your money. The dryer unit of this stackable is a huge disappointment. If you want to get just one piece of clothing dried and hopefully get out the wrinkles, it will never happen. Make sure you have an iron handy. Because this unit will make that one piece of clothing all wrinkled and unable to pull it out of the dryer and think it will look good. You will be highly disappointed.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hey there. We want to help make your laundry experience smoother! Wrinkling can sometimes happen due to factors like overloading, extended drying times, or fabric type. To help reduce wrinkles, try using a lower heat setting, removing clothes promptly after the cycle ends, and using the Wrinkle Care or Low Temp Dry options if available. A fabric softener or dryer sheet can also help minimize static and sticking. Let us know if you’d like more tips to get the best results from your dryer! We're always available, just send us a private message on social media @LGUSSupport so that we can connect. ^ Diego

Jan 11, 2021
Vicatoria
5 out of 5 stars review

Love the look

[This review was collected as part of a promotion.] This machine is so quite on any cycle. The quality of the washer and dryer is superb, clothes, delicates are washed superbly. Linens and sheets look brand new, sheets are so crisp and fresh just love machine. Fits perfectly in the space,

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Sep 26, 2021
KCdisappointed
1 out of 5 stars review

Don't buy, doesn't spin water from medium sized co

We've had our tower for about 18 months. It cannot spin water out of a medium sized comforter. Then we washed a sleeping bag, same thing. Tried to wash 2 winter jackets, same thing. If you only plan on washing regular clothes or a set of sheets, then this will work for you. Otherwise pass it up

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 15, 2021
Ripliace
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I love the lg washer/dryer tower. I had an lg washer and dryer front load side by side and loved it. But when I redid my laundry room I needed a stackable washer and dryer and I could stack the lg; so I got a different brand. I missed my lg. Then one day while watching tv I saw the lg tower and went out and bought it immediately. So happy I did. My laundry time has been cut in half and it looks so much better in the space. Thank you lg for coming up with such a remarkable product. I can’t say enough good things about it!!!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 24, 2021
Darl51
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Prior to this I had an apartment size washer dryer combo. It was too small and had no good features on it. It ran long cycles. I've had the wash tower about a month and I love it. I can select the cycles, water temp and spin cycles as I need. The cycles are short and I get my laundry done in half the time. The drums are so big that I can wash much bigger loads. The best part is that it fits in the same space as the old unit. Win win!!!!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
May 23, 2022
WChester
1 out of 5 stars review

I HATE this machine!

No matter how little laundry detergent you put in the machine randomly determines there are too many suds and the load continues forever until the machine randomly determines there are no suds. The worst feature ever is when the stupid machine displays "SUD" and then runs for fully another hour. The worst part is that I'm using HE detergent and I'm filling it WELL below the max fill line...literally using only two tablespoons of detergent. I hate that the machine holds my laundry hostage because it WRONGLY believes that there are too many suds. This is the worst machine I've ever purchased. I hate it with a passion.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

May 27, 2023
1Iahawk
5 out of 5 stars review

Love it!

This washer/dryer combo is very easy to use and has many fantastic features. Outside of being highly space saving, the barrels of each washer/dryer are very spacious. Clothes come out very clean with minimal laundry soap used...highly, highly recommend!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029