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Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation
4.7 out of 5 stars
stars
994 ratings474 reviews
  1. 5 stars82% (818)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (32)
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Showing 21-30 of 474 reviews
Jun 9, 2021
Lil
4 out of 5 stars review

Verified Purchase

Somewhat easy to set up

The slits that connected to the frame were tight. Also one of the lug nuts were missing because the box was ripped. Customer service was difficult in communicating to obtain the 50 cent part. I ended up using a screw that I had. Hop it holds? Other wise the frame should hold the king size mattress without any issues.

Helpful?3U48H3QF8VHZ15509012655
Sep 21, 2021
Jackie B
5 out of 5 stars review

Verified Purchase

Excellent product

This platform bed frame is awesome! I've had issues with a sagging middle bar on my bed frame for years ( the legs on it are 4 inches shorter than the frame) This fixed the problem, fit right inside the bedframe with middle bar removed. Didn't need to use the box spring. It's like a brand new bed. I haven't slept so well in years

Helpful?3U48H3QF8VHZ15509012655
Apr 23, 2024
Carole
3 out of 5 stars review

Verified Purchase

No title.

I give this bedframe a 3 because, it doesn't have a railing around the edge to keep the mattress from sliding off.I thought it did by the picture. It is very sturdy, but my old frame was much better.It was too low to the floor. I do like the higher frame for storing things underneath the bed.

Helpful?3U48H3QF8VHZ15509012655
reply from Zinus

Thank you for your feedback on the bed frame. We apologize for any confusion about the railing feature. We're glad you find the frame sturdy and appreciate its added height for storage. Your comments are valuable and will help us improve our product descriptions. If you need further assistance or have more feedback, please contact us. We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Oct 7, 2021
Guardrail
5 out of 5 stars review

Verified Purchase

Glad we bought this!

Great bed frame! Very sturdy and it's nice to not have to use a box spring. Another bonus is that I have cute baskets that fit perfectly under the bed for extra storage. I can have them showing or use a bed skirt to hide them. It's nice to have the option of either.

Helpful?3U48H3QF8VHZ15509012655
Apr 7, 2019
ELTIGRELATINO
5 out of 5 stars review

Verified Purchase

Grrrr..eat. Metal bed frame!

You can't go wrong.Choosing this.it comes in a box simple to open up.You have to tight up 4 butterfly style screws.and bed frame is done.every metal attach to the frame is weld in place.is a very strong will last forever..thanks for building this.price and quality are second to none.

Helpful?3U48H3QF8VHZ15509012655
Mar 26, 2023
Holly Jo
5 out of 5 stars review

Verified Purchase

We have 3 of these!

Easy to assemble. Price is good. I really love having a platform like this rather than a box spring and frame. It creates extra storage under the bed which is really helpful especially in kids rooms! We now have 3 of these in our house as I have over time replaced each kids’ bed with a nice queen mattress and these platforms. Love them and Sam’s has them at the best price.

Helpful?3U48H3QF8VHZ15509012655
Aug 31, 2016
Katde
5 out of 5 stars review

Verified Purchase

Awesome

One of the best purchases I've made. Made my queen size bed feel like a new bed!

Helpful?3U48H3QF8VHZ15509012655
Feb 19, 2023
Smiley
1 out of 5 stars review

Verified Purchase

A no no you will be disappointed

I broke after a few weeks of having it

Helpful?3U48H3QF8VHZ15509012655
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 15, 2016
Glc
5 out of 5 stars review

Verified Purchase

Perfect replacement for the bed frame

Had it for a week and very happy. Much improved over standard equipment we replaced.

Helpful?3U48H3QF8VHZ15509012655
reply from Supplier Response

We are thrilled to know you made an upgrade by switching to our products. Thank you for the kind review :)

May 17, 2022
Let
1 out of 5 stars review

Verified Purchase

Take a closer look

You cannot put a headboard on this! Wish I had realized that beforehand.

Helpful?3U48H3QF8VHZ15509012655