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Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation, Assorted Sizes  for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation, Assorted Sizes 
4.7 out of 5 stars
stars1,003 ratings483 reviews
  1. 5 stars82% (825)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (34)

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Showing 141-150 of 483 reviews
Mar 26, 2023
Uday
1 out of 5 stars review

Very poorly built. Breaks easy.

I am shocked how this product is rated so well. I suspect it could be paid reviews. The frame is very poorly made with cheap quality materials. The spokes that go across the bed frame are very thin and are poorly welded. I weigh just over 200 pounds and I sleep on a queen mattress. My mattress is a 8 inch mattress and weighs less than 150 pounds. I have been using this bed frame for less than a week and the thin spokes are already bending and sagging. The "2400 pound" capacity they claim is a complete lie. This can barely hold a 200 pound person on a queen frame. It now started to make squeaking sounds when I turn on the mattress.

Helpful?3U48H3QF8VHZ15509012655
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

May 11, 2024
HR
5 out of 5 stars review

Verified Purchase

Easy set up fazt delivery

Helpful?3U48H3QF8VHZ15509012655
Mar 4, 2020
michyln74
3 out of 5 stars review

Just not for me

So easy to put together and it does seem very sturdy, however, I could feel the center bars through my mattress. Where the two pieces come together in the middle, I could feel that my mattress was firmer in that part, it was odd. I returned for a different type

Helpful?3U48H3QF8VHZ15509012655
Nov 28, 2021
Bobby
1 out of 5 stars review

Poorly made

I’ve been going to wanting to review a queen version for about three years but never got around to it. Only after I saw this advertisement in Sams I figured I’d write a review. All the legs of the frame may the strong but the thin bars are extremely weak. I weighed about 220 pounds when I first got this frame and overtime the little bars that run the entire length of the frame started to break at the weld. I have a very thick mattress so I don’t see how those could’ve broke. I don’t stand on the bed and jump up and down like a little kid. I sit on the edge of the bed and watch TV, put on my sock, put on my shoes etc. One day while vacuuming I noticed those a few of little bars hanging down. They weren’t bad they were just broke at the weld. When I took the mattress off the bed I noticed more of them in closest to the edges of the bed. I tried to put them back and duck taped them up. I have dogs that likes to hide under the bed when it’s thundering or from fireworks and I don’t want them poking their eyes out! It’s a good thing I noticed this because if something would’ve happened to my dogs I would have freaked out! I now only weigh 164 pounds and it still had a couple more break. If you were over 160 pounds I suggest you shouldn’t get this mattress frame. I’m disabled and I can’t just take the thing back to the store. I had to make do with what I had. I still worry about more of them possibly breaking and me not noticing it.

Helpful?3U48H3QF8VHZ15509012655
Nov 24, 2024
Panda
5 out of 5 stars review

Super quiet and sturdy

I got this to go with a mmark hybrid medium firm mattress and it was so easy to set up. Literally took me 5 minutes and I didn't need any tools. It doesn't make any noise and I like how it's supporting my bed investment. I can also store stuff underneath it. It's solid.

Helpful?3U48H3QF8VHZ15509012655
reply from Zinus

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your new Night Therapy Reinforced SmartBase Platform Bed/Mattress Foundation. It’s wonderful to know that our products and service have met your expectations.We strive to provide high-quality products and exceptional customer service, so your feedback truly means a lot to us. If you’re happy with your experience, we’d be delighted if you could share it with your family and friends. Referrals from valued customers like you are the greatest compliment we can receive!If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.zinus.com.

Mar 6, 2020
Milan
5 out of 5 stars review

Verified Purchase

Best of the best

Perfect, look no further, easy install and much better than any box spring or other base. Even you have wooden head board and the base came with jr might come loose or wood get little bit bend, but this is perfect solution and complete peace of mind.

Helpful?3U48H3QF8VHZ15509012655
Nov 8, 2023
Kas
4 out of 5 stars review

Verified Purchase

Easy Assembly

Very easy to assemble. Could use an attachment to the headboard.

Helpful?3U48H3QF8VHZ15509012655
Jun 23, 2024
Sandra J
5 out of 5 stars review

Verified Purchase

Platform Bed

Platform bed is sturdy and convenient good price

Helpful?3U48H3QF8VHZ15509012655
Oct 25, 2024
George
5 out of 5 stars review

Verified Purchase

Great bed

Rock solid. Stable. No noise. Love it.

Helpful?3U48H3QF8VHZ15509012655
Jul 28, 2024
Jennifer
5 out of 5 stars review

Verified Purchase

Best bed frame of its kind.

Excellent bed frame. No sagging bars and made so you don’t stub your toes on the feet.

Helpful?3U48H3QF8VHZ15509012655