Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ forMember photos









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Beautiful fridge, Incomparable tech
[This review was collected as part of a promotion.] I love this fridge, it's beautiful and matches the rest of my Samsung appliances. It has a huge screen on the front that works like a tablet! You can do almost anything a Samsung tablet would do. I am sure they will add more features as more updates are made but as of now I can check my ring cameras, play Spotify/ pandora/ iheart, you can watch YouTube and control all your other devices connected via SmartThings. I haven't even mentioned the AI inside or the automatic doors or the other 100 features that are equally as mindblowing. Just all around really happy and can't wait to see what else they add.



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Excellent Features and Ease of Use
[This review was collected as part of a promotion.] This fridge looked amazing as we were shopping, but after using it for a few days now, it's even better than we expected. The Family Hub screen has been an excellent addition to our kitchen. Simple things like having a convenient place to put notes, quickly check our family calendar, or where we can have recipes has been very useful. The way the fridge will "scan" items as you take them in an out is also very cool. It doesn't always properly identify them, but we're moving so quickly in and out that I'm surprised it catches them at all. It usually does a pretty good job of recognizing most things though. The cameras inside to view what is in both doors is also excellent. We also really like the auto-open doors, by placing your hand under the sensor on each side. Very useful for when you're needing something out of the fridge, but either don't have a free hand, or maybe you have something on your hands at the moment. One of our other standout features, is the beverage center. Giving easy access to water, either from the pitcher, or from the push to fill. Having a pitcher with cold water that is automatically refilled is excellent. And having the usual push to fill inside the door is nice as well. Making the water cooler no matter which you choose. Organization is excellent with all the space inside, and how things are divided. Including the middle drawer, which we use for soda cans and still have space for more. The freezer is also excellent in organization, with the ice scooping area up top, and a good amount of space below that. This has been a huge upgrade for us. We're really loving it so far.
Furturistic!
If you're striving to make your home a true reflection of your unique personality and style, bespoke items are undeniably the way to go. Take bespoke refrigerators, for example: these aren't just appliances—they're statement pieces. With customizable designs, dimensions, and finishes, they elevate functionality to a work of art, seamlessly blending into any interior theme you can dream up. Whether you prefer sleek modern vibes or a more rustic charm, bespoke fridges ensure your kitchen remains as stylish as it is efficient. But it doesn't stop there. Every bespoke item—be it furniture, lighting fixtures, or decor—carries an essence of individuality and precision that store-bought pieces simply can't match. From handcrafted dining tables designed to fit your family and space perfectly to custom cabinets tailored for your storage needs, bespoke creations add a personal touch that transforms a house into a home. Investing in bespoke items isn't just about aesthetics; it's about creating a harmonious environment where every piece serves a purpose, both practical and emotional. They're perfect for anyone looking to escape the cookie-cutter feel of mass-produced goods and embrace a lifestyle that truly resonates with their taste. In short, bespoke items aren't just luxuries—they're essentials for a truly unique and inviting home. THIS IS A MUST HAVEEE!!!!!!!
Entering my appliance era
[This review was collected as part of a promotion.] I am more excited about a fancy new Samsung fridge than designer fashion these days, can my fellow millennials relate?! I have been hosting dinner parties a lot more at my place, so the beverage center was my favorite feature about this model. It’s so cool that guests can grab a drink from this compartment without seeing the rest of the chaos in the fridge. Having an autofill pitcher is also game changing, because I am guilty for always leaving my previous pitcher with a couple drops of water, and my husband gets so annoyed with me haha. I plan to use the deli zone as a way to meal prep, setting aside ingredients I’ll be using to cook with soon. The SmartHub has really exceeded my expectations, I mean, setting up the family calendar, pulling up a YouTube recipe, playing Spotify while I cook. This way I don’t have to worry about getting my table dirty on the countertop, instead, I can access everything I need right on the fridge!! Still getting a hang of how to best incorporate AI vision into my routine, but it’s already been fun “scanning” things in and out, it should help me avoid neglecting food and reduce waste!
Worst service ever. Long time customer - no more.
[This review was collected as part of a promotion.] Showed up with a door problem that was simple, but Samsung refused to fix. After waiting for three months, they changed the install date which caused a vacation to be rescheduled. Samsung does not compensate for poor planning on their part. Samsung then refused to help me on the phone or chat with the non-functional fridge. I have seven case numbers and chat transcripts to prove it. The fridge might be nice, but service/support is horrific.
Good day, We understand how frustrating your overall experience with this purchase has been. We would like to have a direct conversation with you to hear about your overall impressions of this transaction and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1149713967) to help our team locate your information when you message us. Have a great day. -John
This thing is wild!
[This review was collected as part of a promotion.] Just when you thought you'd seen it all, Samsung goes and does something like this. I mean, a 32" screen on your fridge?! You didnt know you needed one until you have one, believe me. Is it a little crazy and over the top? Yes. But its functionally and uses are actually super helpful. So first things first, fridge functions. It does all the great stuff a regular fridge does, but better. Cooling is controlled via the app (fridge, flex drawer, freezer) which you can adjust on the fly and shows you the current temp and setting. The freezer has plenty of space and the dual ice feature (cubes and bites) is rad. Onto the beverage center, the auto-fill pitcher is super convenient and can be turned on or off within the Smart Things app. We leave it on since we have a house RO system so we have the option of cold water whenever. Otherwise, you can store plenty of drinks in the bev center door, which is super handy so youre not opening the whole fridge just to grab a drink. The flex drawer is great for keeping kids juices and refrigerated snacks chilled and accessible. The main fridge area somehow seems larger than our previous Samsung french door style fridge, so no worries there, plenty of storage for a family of five. Last but not least, the mondo screen... It is basically a huge Samsung tablet on your fridge. It connects to the internet, has YouTube, AI Vision (scans food as it goes into the fridge), Smart Things so you can control your smart home from the screen. It really comes in handy more than you'd think! All in all, was it worth it? For sure!
Love it!
[This review was collected as part of a promotion.] We love our Samsung refrigerator—it’s been a great addition to our kitchen. It keeps everything perfectly cool and has plenty of space for our family’s needs. The best part is the built-in water dispenser, which is low enough for my 6- and 9-year-old kids to easily fill up their water bottles on their own. It’s convenient, reliable, and makes our daily routine smoother.
Smart Fridge
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Bespoke 4-Door Refrigerator with AI Home, and I couldn’t be happier. First, the design is absolutely stunning — the combination of Charcoal Glass and Stainless Steel gives my kitchen a modern, high-end look. It feels like a real centerpiece. Functionality-wise, it’s packed with smart features. The AI Home screen is incredibly useful — I can leave notes for my family, manage my grocery lists, stream music while cooking, and even check inside the fridge from my phone while shopping. It’s like having a mini smart home hub built right into the kitchen. The 29 cu. ft. capacity is massive — I never worry about running out of space. The customizable FlexZone drawer is a game-changer too, letting me switch between fridge and freezer depending on what I need. Plus, the dual ice maker makes both regular cubes and smaller ice bites, which is great for parties and everyday drinks. Cooling is consistent, food stays fresher longer, and it runs very quietly. Installation was smooth, and the materials feel premium. Overall, this fridge delivers on both style and performance. Highly recommend it for anyone who wants a true smart kitchen experience.
A Smart Fridge That Feels Like the Future
[This review was collected as part of a promotion.] We've had the Bespoke 29 cu. ft. 4-Door French Door Refrigerator with AI Family Hub for a few days now, and overall, it's been a great addition to our kitchen. The star of the show is definitely the AI Family Hub — the huge 32" touchscreen is a hit with everyone, especially the kids. They love the whiteboard feature, and we’ve been using it for quick notes, reminders, and even the occasional doodle. Watching recipe videos or streaming while prepping meals makes cooking more fun and interactive. The beverage center is another standout. The built-in pitcher is perfect for quickly filling water bottles before heading out to soccer or baseball practice. We also love the dual ice maker — it gives you both cubed ice and smaller "Ice Bites," which is a nice touch. And thankfully, the ice maker is no longer in the main fridge compartment (a flaw in older Samsung models), so there’s tons more usable fridge space now. Speaking of space — this fridge has plenty of room, and the SmartThings integration ties everything together seamlessly with our other Samsung appliances. It really feels like a smart home when the fridge can talk to the oven or alert us when a door is left open. Now, for the not-so-great parts. The shelf configuration is a little odd — for example, we can't stand up a 2-liter bottle anywhere inside. The AI Vision camera is a cool idea, but it’s hit-or-miss right now. We haven’t had enough time with it to fully judge, but first impressions weren’t impressive. We had some hiccups with the ice maker at first — it didn’t produce enough ice for the first couple of days. After some frustrating back-and-forth with Samsung support (not their strongest area), we finally got it working by resetting it. It still never fills up completely, but manually shifting the ice from the back of the tray forward helps. Despite the few flaws, this fridge feels like a glimpse into the future of kitchen appliances. Overall, this an absolutely FANTASTIC product and I 100% recommend it!
Amazing piece of tech
[This review was collected as part of a promotion.] Great so far. Delivery and installation was perfect. Set up a breeze. Love the water pitcher makes refilling the Stanley a breeze. Love that’s it’s hidden and can’t see it as well! Highly recommend. Would purchase again.














