[This review was collected as part of a promotion.] There’s no other way to describe it but excellent. Of course everything fits inside with its capacity but I love the customizable screen. Connecting to the wifi was really easy, just like a phone. The Big screen is awesome and the os is friendly. I can say it spend less electricity than the old one.

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected. Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly. Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old. I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food. Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation. It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update. Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

[This review was collected as part of a promotion.] We just got the refrigerator, but so far, so good. It's really nice to look at and the features are good. The only negatives so far are the manual doesn't give enough info, so there's lots of trial and error, and it doesn't work with certain apps like Blink. Other than that, it seems to be a good product. If anything changes, I will update this review.

[This review was collected as part of a promotion.] This is a first reaction to the newest household appliance in awhile…the new Samsung is an amazing product that has fulfilled a long-time need. Although it only been a day after receiving the frig, satisfaction is at 100%—couldn’t have made a better choice than the Samsung.

[This review was collected as part of a promotion.] I’m putting a four star because I don’t want to put 5 until it has run for a month! But as of today, one day after install-a 10 star! The screen is fabulous! Watching tv and YouTube etc., great! Telling me what is inside is remarkable!

[This review was collected as part of a promotion.] I love the look especially that we can change it with the panel exchange. I love the third drawer for drinks, meats and cheese. I love the computer to keep everything I need right at my fingertips. I love that I can see what’s in.

[This review was collected as part of a promotion.] Product is great. There is really no way to turn off the camera if you really wanted to. The microphone is sensitive so if you’re watching tv and something trigger the refrigerator I have had times where it will open by itself. You can turn the feature off. Lots of space to put stuff. You can also have the ring app attached to see who is at the door. Cooling features are good and you can track it on the app or on the fridge.

[This review was collected as part of a promotion.] I purchased this back in November of 2025 and since we’ve had it we haven’t had any problems (knock on wood). I read a lot of bad reviews but decided to just give it a try because everyone has their own version of what they expect out of their new appliances. The ice maker does take time when it’s first hooked up in your house. But that is normal I think. I really love this fridge and my kids do too. I would highly recommend getting this one if you’re looking for a new one!

[This review was collected as part of a promotion.] I love this refrigerator! This new model is incredibly convenient. The motion sensors that automatically open the doors are such a cool feature, and the large touchscreen makes it easy to display your favorite family photos. It’s both stylish and functional!

[This review was collected as part of a promotion.] The refrigerator is fantastic ! I love the screen and the touch to open the doors The new placement of the water and ice on the door is great . So far I've had it three days and all is well! It’s a bit so much bigger than my previous four-door Samsung Refrigerator that was six years old that was working fine. We wanted to get the new Bespoke in black with the screen. The screen is phenomenal to keep up with things you need to do today the weather etc. plus the integration with smart things , Ai and Alexa is great too! Overall 100% love the product.