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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] Water dispenser stopped working six months after I got this thing junk

Good features but it does not dispense water anymo

Samsung US

[This review was collected as part of a promotion.] Great fridge, nice technology. Very happy about it.

Great features and good technology

[This review was collected as part of a promotion.] Very efficient fridge, love using it. The look, and feel of it is awesome

Awesome fridge

[This review was collected as part of a promotion.] This refrigerator is beautiful, functional and advanced

Love every aspect of the product

[This review was collected as part of a promotion.] Love my frig easy to use. Works amazing the whole family loves it.

Amazing features

[This review was collected as part of a promotion.] Lots of room and lights on the unit. Love the new handle design

[This review was collected as part of a promotion.] Great product very efficient and easy to use always durable

Great feature s

[This review was collected as part of a promotion.] The look is great and good function so far I have not call for service which I was concerned with previously bad experience

Great look

[This review was collected as part of a promotion.] I love this refrigerator. It was a little difficult to set up but once I figured it out I’m in love with it.

Great Features

[This review was collected as part of a promotion.] I absolutely am obsessed with my bespoke fridge. It’s amazing and we couldn’t be happier. The only thing I would say Samsung could improve on is ease of adding extended warranty to products.

Love love love

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] This refrigerator has been great so far. It looks really modern, cools very well, and has a lot of useful features. The space inside is super well organized, the shelves feel high quality, and it runs very quietly. Definitely happy with the purchase and I would recommend it

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