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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

I equipped my entire kitchen with Samsung Bespoke product, purchasing a new Samsung Refrigerator ( >$3200), Stove, Dishwasher and Microwave direct from Samsung. I went direct thinking that customer service and all the other aspects of quality would be met. However, after a little over two years (just after the warranty period) my dishwasher (bespoke) stopped working. 

I contacted Samsung Service and the responsiveness has been horrible. We spoke about the warranty and even purchasing a new one and never got a call back. I'd like this email sent to senior leadership at Samsung as I look for a remedy. My kitchen is now equipped with a boat anchor and the label on that anchor is Samsung. My junk Maytag lasted longer and if this is not remedied I will let every rating service know NOT to purchase Samsung, especially direct. 

If I sound upset, I am. I call service and never hear back. I call the warranty group and all they care about is maximizing profit by charging me >$300 for a 1-yr warranty and then call me back.

Where's your Service

Samsung US

[This review was collected as part of a promotion.] Love the mini ice cube maker and size,Great warnings and notification,Images of the doors in the app are a nice touch when shopping and not home,Easy changing of the drawer temp and how quick it gets to the requested temps, taking pictures and adding to the shopping list is a plus. Finding things in the refrigerator is quick and easy

Great features

Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

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