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Customer reviews for Samsung 18 cu. ft. Top Freezer Refrigerator for
Samsung 18 cu. ft. Top Freezer Refrigerator
4.6 out of 5 stars
stars
60 ratings60 reviews
  1. 5 stars80% (48)
  2. 4 stars10% (6)
  3. 3 stars3% (2)
  4. 2 stars3% (2)
  5. 1 star3% (2)

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Showing 1-10 of 60 reviews
Jun 23, 2026
NEVER2SETTLE
5 out of 5 stars review

Amazing features & performance!

Excellent 18 cubic foot perfect refrigerator/freezer! ! With our very young and still growing family it is suited and fitted all of our needs from our youngest four toddlers! That's a perfect fit for our kitchen and has all the features that we looked forward to having with the Samsung fridge!

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jul 6, 2026
Luv2cook
5 out of 5 stars review

Great feature

I recently purchased this refrigerator, and I’m impressed with its performance. The appliance maintains consistently cold temperatures, which is perfect for keeping all my groceries fresh and safe. I especially appreciate how it supports my busy lifestyle, as I can trust that my food and beverages remain at optimal chill without frequent adjustments. One of the standout features is how reliably it handles freezing conditions in the freezer compartment, making it ideal for storing meats, frozen meals, and ice cream without any issues. While the cold is excellent for preservation, it does require a bit of care to organize items properly to avoid over-chilling produce in certain areas. Overall, this refrigerator offers powerful cooling with a dependable, steady temperature, giving my kitchen a reliable and efficient appliance that meets my needs.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jun 23, 2026
Haytan89
5 out of 5 stars review

My favorite purchase this year

[This review was collected as part of a promotion.] I am absolutely impressed with this unit!! Has all the best features, sturdy, stays cold even when full to capacity! Adjustability features are out of this world I can chose the perfect temperature for anything!

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jun 22, 2026
Anonymous
5 out of 5 stars review

Another Win For Samsung

Compared with our last refrigerator that died and leaked Freon gas all over our food after 9 months, this model is far superior. Great cooling, wifi enabled, I can check the temperature on my phone, and generally superior in all aspects to what we had before. I would heartily recommend this refrigerator just based on the fact that with all Samsung products that I've dealt with, THE THING JUST WORKS. My only suggestion would be to put another light in the back of the main compartment so we get more light in there. Otherwise an outstanding product

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
May 25, 2026
scottysmobile2
5 out of 5 stars review

keeps everything so cold my milk and my soda

[This review was collected as part of a promotion.] this is one of the fridge and freezer combo that I've ever owned it's on actually sometimes it'll freeze in the refrigerator if I put something in there a little too less it's it keeps everything so cold why is you on the smart why is you on the Smart Control of course picture hurt but I'm not going to get back in time energy it says Amanda the recommended setting for it of course it's it's a Samsung washer and dryer smart washer and dryer works together everything goes you got a bunch together looks beautiful it's very quiet I don't even hear running or nothing

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jun 18, 2026
Sam E
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] We purchased this fridge last week and so far so good. It has a great design and simple. The cooling is great and the capacity is just right. Also, it is energy efficient. This is our fifth Samsung fridge.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jun 17, 2026
Bumblebee
4 out of 5 stars review

Decent

[This review was collected as part of a promotion.] When selecting a new refrigerator, it is important to consider the capacity that best suits your household's needs. Efficient cooling is a primary function to ensure food remains fresh for extended periods. Maintaining a consistent and appropriate temperature is crucial for optimal food preservation. These features contribute significantly to the overall performance and usefulness of the appliance. Therefore, focusing on these aspects will help you make an informed decision.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jun 5, 2026
MTFam
4 out of 5 stars review

Energy Star

[This review was collected as part of a promotion.] The fridge fits nicely where we needed it. The price was good for the brand. The freezer is bigger than expected which is a plus. The temperature of the fridge is also colder than what we were used to so that's awesome. I'm monitoring the energy usage via the Smartthings app. We have several other Samsung household items and felt that it would be ideal for us to also get a Samsung fridge.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Dec 3, 2025
MORRIS
2 out of 5 stars review

Bad Freezer door seal

This refrigerator looks nice but every time you close the refrigerator door, the freezer door pops open a little bit. If you do not make sure the freezer door is completely shut every time you close the refrigerator door you will lose everything in your freezer. Would not recommend buying this refrigerator.

Helpful?7JF6T33OX3NO15501506498
reply from Samsung

Hi Morris,<br /><br />Thank you for bringing this to our attention. Let us extend our help by providing the details you need for your refrigerator.<br /><br />Below is a link to help you with the freezer door that does not close. Kindly choose the option that best fits your experience and follow the instructions.<br /><br />Samsung refrigerator or freezer doors will not close:<br />https://www.samsung.com/us/support/troubleshoot/TSG10007112/<br /><br />Should you have other query, feel free to connect with us through the following platform.<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br />4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />Please provide us with this reference number (1151561122) when you message us so our team can retrieve your information.<br /><br />Thank you.<br /><br />-Kimberly

Jul 8, 2026
Disappointed Customer
1 out of 5 stars review

Trash

Samsung should be ashamed to have released this product with the amount of issues it has. I have not had a working refrigerator in a month and this thing is less than a year old. The alarm cannot be muted either so I have to unplug it which makes it hard for the repair man to source the issue. I have a pregnant wife and I can’t feed her home cooked meals because of this piece of trash. So so upset by this product.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498