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Customer reviews for Samsung 18 cu. ft. Top Freezer Refrigerator for
Samsung 18 cu. ft. Top Freezer Refrigerator
4.7 out of 5 stars
stars
81 ratings81 reviews
  1. 5 stars81% (66)
  2. 4 stars10% (8)
  3. 3 stars4% (3)
  4. 2 stars2% (2)
  5. 1 star2% (2)

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Showing 1-10 of 81 reviews
Aug 18, 2026
Reviewer name: MamaBearof2
5 out of 5 stars
5 out of 5 stars review

Amazing fridge

It’s been almost a year since we’ve purchased our fridge and we love it. It was hard decision with many brands out there but this one stuck out the most. It was affordable and doesnt freeze the items in the items in the fridge like our previous did and maintains temperature with no issues.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 3, 2026
Reviewer name: TDOhio
5 out of 5 stars
5 out of 5 stars review

Already my favorite refrigerator

[This review was collected as part of a promotion.] This refrigerator has been an excellent purchase. The All-Around Cooling system keeps temperatures remarkably consistent on every shelf. Cooling performance is top-notch, with zero frost build-up in the freezer and no internal condensation issues in the main compartment. The 18 cu. ft. layout is efficient, spacious, and very well-built. Highly recommended!

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 23, 2026
Reviewer name: Joseh1979
5 out of 5 stars
5 out of 5 stars review

Nice looking fridge

Not so much a review of overall performance given the fact I just plugged it in.. excited to have purchased this fridge. Hopefully it will bring years of good service. Seems to be achieving good cooling temperature. Very quiet so maybe it will be efficient.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 19, 2026
Reviewer name: Buck
5 out of 5 stars
5 out of 5 stars review

Garage ready fridge for confidence

[This review was collected as part of a promotion.] we needed a garage ready fridge to hold up to the summer heat which exceeds sometimes over 110° in the summer down to about 25° in the winter . so far it's great lost some food in our last refrigerator that wasn't technically a garage fridge these refrigerators are built for the garage so they don't shut off the refrigerators are built for the garage so they don't shut off freezer when it gets for the fridge. we now have full confidence that whatever food you put in there is going to last and not have to throw it out very happy with the Wi-Fi that we can track on the smart things app so we can see that the temperature very happy with the Wi-Fi that we can track on the SmartThings app so we can see that the temperature protection to alert us when there's an issue or problem are we couldn't be more pleased. I would highly recommend garage fridge if you're thinking about putting a full-time garage for refrigerator and a hot and cold garage from your house cuz when it fails so does your food.

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Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 3, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Mid-Sided Fridge

[This review was collected as part of a promotion.] This is a great mid-sided fridge that I go to go in my basement garage. It well in my garage and doesn't take up too much space. It has been cooling consistently in the garage, even though it is not a conditioned space. I was surprised to find that it could connect to my wireless network, and thus SmartThings, allowing me to remotely monitor the temperature.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Simple and dependable layout

[This review was collected as part of a promotion.] The top-freezer layout is straightforward and gives useful space for both fresh and frozen food. All-Around Cooling keeps temperatures consistent, while the bright interior and clean stainless steel design work well.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Aug 27, 2026
Reviewer name: Samineto
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Definitely a wise choice, the first time you connect the fridge it takes less than the usual time to get to the right temperature, my food has never gone bad even when we had a power outage of over 3 hours. Definitely worth the money

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Jul 6, 2026
Reviewer name: Luv2cook
5 out of 5 stars
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] I recently purchased this refrigerator, and I’m impressed with its performance. The appliance maintains consistently cold temperatures, which is perfect for keeping all my groceries fresh and safe. I especially appreciate how it supports my busy lifestyle, as I can trust that my food and beverages remain at optimal chill without frequent adjustments. One of the standout features is how reliably it handles freezing conditions in the freezer compartment, making it ideal for storing meats, frozen meals, and ice cream without any issues. While the cold is excellent for preservation, it does require a bit of care to organize items properly to avoid over-chilling produce in certain areas. Overall, this refrigerator offers powerful cooling with a dependable, steady temperature, giving my kitchen a reliable and efficient appliance that meets my needs.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
Dec 3, 2025
Reviewer name: MORRIS
2 out of 5 stars
2 out of 5 stars review

Bad Freezer door seal

This refrigerator looks nice but every time you close the refrigerator door, the freezer door pops open a little bit. If you do not make sure the freezer door is completely shut every time you close the refrigerator door you will lose everything in your freezer. Would not recommend buying this refrigerator.

Helpful?7JF6T33OX3NO15501506498
reply from Samsung

Hi Morris,<br /><br />Thank you for bringing this to our attention. Let us extend our help by providing the details you need for your refrigerator.<br /><br />Below is a link to help you with the freezer door that does not close. Kindly choose the option that best fits your experience and follow the instructions.<br /><br />Samsung refrigerator or freezer doors will not close:<br />https://www.samsung.com/us/support/troubleshoot/TSG10007112/<br /><br />Should you have other query, feel free to connect with us through the following platform.<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br />4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />Please provide us with this reference number (1151561122) when you message us so our team can retrieve your information.<br /><br />Thank you.<br /><br />-Kimberly

Jul 8, 2026
Reviewer name: Disappointed Customer
1 out of 5 stars
1 out of 5 stars review

Trash

Samsung should be ashamed to have released this product with the amount of issues it has. I have not had a working refrigerator in a month and this thing is less than a year old. The alarm cannot be muted either so I have to unplug it which makes it hard for the repair man to source the issue. I have a pregnant wife and I can’t feed her home cooked meals because of this piece of trash. So so upset by this product.

Review from Samsung US
Helpful?7JF6T33OX3NO15501506498
reply from Samsung

Hi there, your experience with your fridge matters to us, and we'd like the opportunity to take a closer look at your unit and explore available options. Please feel free to contact us using the options below and reference ticket number 1152904868 for faster assistance: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thanks for choosing Samsung. Jeffrey Samsung Care