Hello Michael, <br /><br />We&#39;re sorry to hear about your experience with the Tomcat Rat Glue Trap with Eugenol. We appreciate you taking the time to share your feedback.<br /><br />To improve the effectiveness of the glue trap, we recommend moving it to a new location. Place the trap along walls or in areas where pests are likely to travel or cross over. This will increase the chances of catching the pests.<br /><br />We want you to be confident in our products. That&#39;s why we offer a product guarantee. If you&#39;re not satisfied with the results after using the Tomcat Rat Glue Trap with Eugenol, you&#39;re entitled to a refund. Limitations apply. For further assistance, please contact us at 877-332-0755.

Hi Sue, we&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap and appreciate your feedback.<br /><br />Move the glue trap to a new location (i.e. along walls) where pests will most likely travel or cross over them. If possible, block passageways to force pests to walk over the glue trap.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

Hello Stacy. We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 877-332-0755 for assistance.

Hi, we&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />Move the glue trap to a new location (i.e. along walls) where pests will most likely travel or cross over them. If possible, block passageways to force pests to walk over the glue trap.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.