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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 131-140 of 884 reviews
Jun 17, 2025
GERARD
5 out of 5 stars review

Verified Purchase

UNDERWEAR

EXCELLENT

Helpful?6B08GMGCUQPT15496411032
Aug 26, 2025
Tim Racicot
5 out of 5 stars review

Verified Purchase

Underwear

Great fit! Absorbent.

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Jun 23, 2025
Excellent Value
5 out of 5 stars review

Verified Purchase

Great Product

Great product

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Dec 30, 2025
George
1 out of 5 stars review

poor redesign

very disappointed with the quality since they were redesigned and the gray version came out. also have where the manufacturing process is messed up the sides. some aren't seamed all the way and some are overseamed.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 18, 2024
Jo
1 out of 5 stars review

Verified Purchase

They run small

They run small'

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 11, 2021
rhuff
1 out of 5 stars review

Bad...

One of the reasons I have kept my Sam's Club membership active is to buy these for my husband, who has Parkinson's and Alzheimer's. They used to fit well, were absorbant enough to get him through the night, and he could usually get them on and off himself. Now they are ridiculously small and uncomfortable. The "improvements" are terrible.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning. We appreciate you contacting us. We’re disappointed to hear that your husband’s recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 3, 2021
rkowal
1 out of 5 stars review

men's disposable underwear

This new product stinks!!! The L/XL hardly fits my husband where the previous ones were comfortable and well fitting. The absorbency is terrible!!! We are changing his underwear after only a few hours of use. The old ones use to absorb so much more urine and allow for longer periods of time between changes. Since trying these, we need to limit our outings based upon when his underwear will need to be changed. The fabric is scratchy and has actually caused chaffing. This product needs to be discontinued.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your husband's recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further..

Oct 9, 2021
slowrunningnurse
1 out of 5 stars review

terrible, not new and improved

As other reviewers have noted the new and improved changes have made these disappointing and unusable. The sizing has changed and my 95 year old father can no longer get these on despite buying the same size. Worse than that though is the fact that these leak. He has never had any issues previously with these leaking until the most recent "new and improved" package arrived. This is so disappointing to caregivers who count on these as an economical but effective solution for incontinence issues. I am now having to experiment with other brands to find the fit and absorbency that these used to provide. Please correct the quality issues. Anyone else that finds these unsatisfactory, take the time to live chat with customer service for a refund.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Thank you for your feedback. Our sincere apologies for the sizing issues and leakage. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Oct 7, 2021
Ron
1 out of 5 stars review

Do not buy!!

I have used these for years. This recent change is horrible. Read all of the other people's similar comments to see a similar theme. They are too small now (using the L-XL size), uncomfortable, not as absorbent, don't even 'feel' as good in hand. If they don't go back to a good product that didn't need "improvement", these will be the last ones I buy. Wake up Sam's--you've got a problem here that needs fixing ASAP.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Hi Ron..We appreciate your feedback. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 21, 2021
Eric 45
1 out of 5 stars review

Worst upgrade ever!

Nothing about this redesign is better than the old design. This version is less than half as effective and absorbent. Most of the reviews I've read are now negative. The friends I've recommended this product to are as disappointed now as I am, if not more! Why in the world would you fix it if it ain't broke? Please correct this mistake for your customers sake! Yours truly Eric 45

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Eric. We are sorry to hear about your experience as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.