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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,472 ratings1,472 reviews
  1. 5 stars81% (1,192)
  2. 4 stars13% (194)
  3. 3 stars3% (38)
  4. 2 stars1% (15)
  5. 1 star2% (33)

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Showing 1,391-1,400 of 1,472 reviews
Jun 14, 2025
Reviewer name: usmlonewolf
5 out of 5 stars
5 out of 5 stars review

very convenient

[This review was collected as part of a promotion.] The washer/dryer combo works great, even though it takes longer to do one load of clothes, I can put a load in and go do what ever else i need to, and when i get done the clothes are dry and ready to be put up.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Aug 28, 2025
Reviewer name: Wd8lee
5 out of 5 stars
5 out of 5 stars review

Well made and I would highly recommend

[This review was collected as part of a promotion.] I bought these to replace 20+ year old washer and dryer which were also front loading. As I was used to the operation of the older units, these were pretty much the same with a few added features so it was intuitive and no learning curve. I may check out the special features at some point but right now all I needed was the basic washing and drying features. I am very pleased with the overall operation and they seemed to be much more sleek and efficient. There is a feature that connects it to my phone but do not see me trying to operate it remotely. Yes, I would highly recommend.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 28, 2025
Reviewer name: FishMan
2 out of 5 stars
2 out of 5 stars review

Goes Dancing.

We had high hopes for this Washer/Dryer combo unit, but we are disappointed in its performance. The unit is installed on a pedestal. The level has been checked multiple times, and the Product Care Calibration ran. During the Wash cycle spin the unit will vibrate and dance. Sometimes so violently it will move a couple of inches. Called the support line and thought we had a handle on the problem. We decreased the load to a medium load thinking that was the fix. It was not. Looking into the door window during the spin shows the drum appears unbalanced. At a loss at this time. Very disappointed.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung Care

Hello, We understand the inconvenience of dealing with a shaking appliance. We're here to help. Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have also provided the user manual for your model. See page 90 for other actions when the washer vibrates excessively. https://downloadcenter.samsung.com/content/UM/202504/20250428155916679/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250428.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149804021) to help our team pull up your information when you message us. Thank you. -Angelica

Aug 7, 2025
Reviewer name: Brie
5 out of 5 stars
5 out of 5 stars review

Washer dryer combo

[This review was collected as part of a promotion.] Washer & Dryer Combo Review We really love our washer and dryer combo! It washes clothes super fast, and everything comes out smelling amazing. The washer also has a self-clean option, which takes about four hours, but it left the machine spotless. Overall, we’re very happy with this combo. With a family of five, we use it every day and it’s been keeping up with no problems at all. We’ve only had it for a little over a month, but so far, no issues!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Aug 22, 2025
Reviewer name: Lovethemachine
5 out of 5 stars
5 out of 5 stars review

Great machine for those wanting to save space!

[This review was collected as part of a promotion.] Great product and fits exactly what I was in need of. Perfect for a small family or larger and space is certainly not an issue. Connection to smart things and being to very and control remotely is a nice addition as well.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Sep 1, 2025
Reviewer name: MattMan
1 out of 5 stars
1 out of 5 stars review

Incompatible with current internet protocol!!

WARNING. This product WILL NOT connect to the internet if your service provider uses Ipv6 or 5g (the current standard). After hours on the phone and video calls with samsung tech support they basically said "oh well, sorry about you luck". No solution, no resolution, I would have been content with not using the smart features and give me a small rebate. It will definitely effect my buying decisions knowing that samsung product is a gamble. Why would they design a device that isn't compatible with current internet protocol? Beats me, but I'm not only disappointed, I'm pretty amazed. Also they told me they don't have a customer service team, so there's that.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from SEA Care

Hello there, We strive to assist you at any time with your washer-dryer combo set. Allow us to help you. This appliance supports the Wi-Fi 2.4 GHz protocols. For more details, turn to pages 75-76 of the user manual under "SmartThings": https://downloadcenter.samsung.com/content/UM/202508/20250827165055445/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250827.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150604443, to help our team locate your information when you message us. Have a great day. -John

Aug 1, 2025
Reviewer name: Amber
5 out of 5 stars
5 out of 5 stars review

Repeat customer

[This review was collected as part of a promotion.] 5/5 because this is our second pair of Samsung washer/dryer front loaders. The first pair lasted 10+ years so when we went to purchase again we knew we wanted either same or similar. The set we just purchased is the updated version. It does have WiFi controls that are new and pretty neat.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Sep 3, 2025
Reviewer name: Sabrina
4 out of 5 stars
4 out of 5 stars review

After one use.

[This review was collected as part of a promotion.] Ran my first medium load of colors. Panel is great. Clean and easy to use. It was nice not having to transfer clothing. However, in this load was two towels. They were still damp after the normal setting cycle. Put it on timed dry dor 20 minutes. I decided to check on it after ten minutes and paused the machine. I waited, and waited and waited some more for the door to unlock just to check it. They were done. Stopped the timed dry. Overall, I am still excited about the machine, but I am definitely going to have to adjust the way I do laundry.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jul 3, 2025
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Great features & technology but stills needs work.

[This review was collected as part of a promotion.] Overall, the system works well. Would be five stars based on convenience, space saving and advanced features. However, some drying times have taken longer than usual and have had damp clothes after drying on more than one occasion. Clothes also seem to be more wrinkly than with previous system.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Aug 22, 2025
Reviewer name: Kat6
3 out of 5 stars
3 out of 5 stars review

Great manual settings

Lots of options to get clothes really clean. Great delicate cycles. AI features are beyond terrible. AI never knows the dryer setting. 2 or 3 month learning curve to figure out how to override AI settings by changing things on the app and pushing the display in the correct places and waiting for the delay for settings to change

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung Care

Hi Kat, It sounds like you’ve unlocked some of the best features this machine has to offer—especially when it comes to getting clothes really clean and handling delicates with care. It’s great to hear that you’ve taken the time to get familiar with the AI and settings, and it’s impressive how you've figured out the best ways to customize and take control. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150491901 to help our team pull up your information. Leo