I like the storage rack for the attachments and the two batteries. However, in less than one year, my motor burnt out. The company was nice to work with and sent me a free replacement. A few months after this, one of the wheels fell off on the head. And now my last wheel has fell off leaving my vacuum worthless. All this in a total of 13 months. I'll never purchase again. Sticking with the Shark brand. The epro is not made for using every single day as I do in my house.

Battery is terrible it goes from 100% charged to 10% in 7 minutes

Battery life lasts maybe 25 minutes on high but takes 50 minutes to charge

I'm having trouble contacting customer service about my product

I bought this on a really great sale with low expectations and I am still left feeling severely disappointed. The suction power is very faint, and I'm comparing this to my almost 5 year old Shark that it was supposed to replace. Turbo mode is the only mode that it somewhat picks up larger crumbs from the floor after my messy toddlers get done eating but even then it won't pick up the "heavy" stuff like chip crumbs or poptart pieces which just doesn't do any good for our chaotic household. Then there's the biggest black eye; the battery life. Man, this thing is just atrocious. On Eco Mode it does last a decent time BUT Eco mode will not pick up anything and offers zero suction. Switch it over to turbo and you will be lucky to get MAYBE 4 minutes of runtime before you have to go and switch batteries out. I don't have a huge household by any means (1,800 sq ft of all vinyl plank) but this thing cannot even last long enough to do a quick once over between the 2 batteries. I gave it 2 starts because it does come with a lot of nice accessories, a second battery, and a wall mount which most other brands simply do not. Unfortunately this thing will be going back and I will just suck it up and spend the money on a Dyson like I should have the first time around. Life lesson learned.

Poor suction, poor design,roller head comes apart if bumped, extension hose is 12"long and useless,looses suction due to debris and has to be emptied basically an expensive toy. So surprised to see so many good reviews. Would add more but just know you should stay away.

This is not powerful enough, very hard to move on my heavy duty rugs, doesn’t pick up.

This is very hard to clean and don’t have hardly any suction very dissatisfied

I don't recommend this stick vacuum. It has little to no suction power, rendering it useless. I returned it for a full refund.

This vacuum is ok, would be good for quick jobs. I do not care for the carpet attachments. The two batteries is a huge plus though.