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Customer reviews for Samsung 18 cu. ft. Top Freezer Refrigerator with Ice Maker in Stainless Steel for
Samsung 18 cu. ft. Top Freezer Refrigerator with Ice Maker in Stainless Steel
4.6 out of 5 stars
stars53 ratings53 reviews
  1. 5 stars75% (40)
  2. 4 stars15% (8)
  3. 3 stars4% (2)
  4. 2 stars2% (1)
  5. 1 star4% (2)

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Showing 41-50 of 53 reviews
Aug 29, 2025
RLBillings1
5 out of 5 stars review

Still love this fridge

[This review was collected as part of a promotion.] Choosing a refrigerator that fits the needs of a family of nine hasn’t been easy, but after just two days with this new Samsung model, we’re seriously impressed. The storage capacity alone makes a huge difference—it finally feels like there’s room for everything. What really stands out, though, are the smart features. The built-in auto-fill water pitcher is such a win—it’s always full of cold, filtered water, and adding fruit to it has made staying hydrated a lot more fun. The adjustable middle drawer is another favorite; it’s great having a spot that can switch between functions depending on what we need that week. Also, a small detail we love: the included ice scoop. It’s such a simple touch, but it makes grabbing ice way more hygienic. So far, this fridge has been a total game-changer for our busy household. It’s practical, well-designed, and honestly just makes everyday life smoother. Update I had it for couple moths and it is still working amazing and is best fridge so far that I have ever owned!

Review from The Insiders
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Jul 29, 2025
purplerose20
5 out of 5 stars review

Compact size but spacious inside

[This review was collected as part of a promotion.] This refrigerator has ample space, similar to my previous one, albeit with a more compact design. It is stainless steel, but keep in mind it will show fingerprints. The freezer door can swing completely out, but the fridge door opens just enough to pull out the bottom drawer. I love that it opens from the sides. And the doors can be switched to open from either side. It doesn't swing enough to automatically close, so you have to forcefully push to close it. An alarm will beep if you leave it open for too long. There's no separate compartment in the fridge to store sticks of butter. At first, the temperature was set to 1 degree for the freezer and 35 degrees in the fridge. I downloaded the SmartThings (Samsung) app and adjusted the freezer temp to -1 degrees. It was very easy to do—I scanned the QR code & it immediately detected my refrigerator. There’s a cool feature called Power Freeze that rapidly freezes for up to 50 hours. If you live a hot climate like me, you’ll appreciate this feature. Essentially, it freezes items like ice cream or frozen foods that need to be immediately frozen. I turn it on after I make trips to the grocery store because during the summer, frozen items melt fast before I even get home. The other option is Power Cool, which works the same but for the fridge. It runs very quietly because I can't hear it unless I'm standing directly in front of it. And even then, it's only a subtle humming sound—no noisy knocking or bumping coming from it. The lights are a little dim, but that's probably because it's suitable for a garage. The app can be used for energy management, and it shows the energy usage in watts.

Review from The Insiders
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Jun 28, 2025
Bill
1 out of 5 stars review

Horrible quality and service

Extremely disappointed. The refrigerator stopped working after five years. Samsung authorized service center, service quick(they have about a one star rating with hundreds of reviews), charges $140 prior to the appointment. They said the compressor was bad. They replaced the compressor and the fridge stopped working less than a week later. Now they say the temp sensor is bad and it will cost $140+labor+parts. I didn’t realize this fridge wouldn’t last more than 5 years and a repair costs double the fridge price for the compressor and about half for a temp sensor. I wish I had seen the article about Samsung refrigerators receiving the most complaints. Samsung service center was also frustrating. So not only did the compressor fail around five years, so did the template/defrost sensor. Horrible quality. I won’t buy from them again.

Review from Samsung US
Helpful?1HKD8DUCX67O15488552087
reply from SEA Care

Bill, we are saddened by the condition of your refrigerator. We are here to help you. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review your repair options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149789960, to help our team locate your information when you message us. Have a great day. -John

Sep 11, 2025
marisatf
5 out of 5 stars review

Reliable Garage Fridge That Handles Extreme Temps

[This review was collected as part of a promotion.] I needed a refrigerator that could stand up to the extreme temperatures in my garage as my previous one had failed on me due to extreme heat. I came across this one, "garage ready" fridge but was skeptical. After a few weeks of use, I’m seriously impressed. I was initially concerned it might be too small, but the interior space is well designed, providing plenty of space for my family needs. The only thing I miss is my previous bottom-freezer setup. With the freezer on top, I find myself bending down more often to reach everyday items. The only "down side" I could find, quite honestly. Overall, this fridge has exceeded expectations—it’s efficient, quiet, and tough enough for garage duty. Highly recommend for anyone needing a fridge under extreme weather conditions. I've been using it for a little while now, under extremely hight temps, and it's been working beautifully! Now I'll work on putting all my magnets back! I'm very excited and confident this will be here for a long time!

Review from The Insiders
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Jun 19, 2026
Theholde
4 out of 5 stars review

Good fridge, still trying to get ice maker to turn

Guess I need the phone app to turn on my ice maker.

Review from Samsung US
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Apr 22, 2026
Emmcee
4 out of 5 stars review

Sleek and cold

[This review was collected as part of a promotion.] Sleek and attractive design. Also, very frigid temperatures!

Review from Samsung US
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Apr 21, 2026
Drea
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] great product at Kohl's makes ice quick and it's great for the family a lot of stuff

Review from Samsung US
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Oct 29, 2025
Ellie
5 out of 5 stars review

Great finish and features!

[This review was collected as part of a promotion.] love this fridge. It fits perfect in my tiny apartment.

Review from Samsung US
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Sep 23, 2025
silascf
5 out of 5 stars review

Garage Ready refrigerator

[This review was collected as part of a promotion.] Besides the compact size, it's huge inside. Since this stays in the garage, the surface of the device does not get any heat from the place. Very cool

Review from The Insiders
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Oct 6, 2025
Mechanic
5 out of 5 stars review

The exterior finish is perfect for a garage!

[This review was collected as part of a promotion.] Perfect for drinks and storing extra food for parties and cookouts.

Review from Samsung US
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