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Customer reviews for Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation for
Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame/Mattress Foundation
4.7 out of 5 stars
stars
1,003 ratings483 reviews
  1. 5 stars82% (825)
  2. 4 stars11% (114)
  3. 3 stars2% (21)
  4. 2 stars1% (9)
  5. 1 star3% (34)

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Showing 141-150 of 483 reviews
Nov 24, 2024
Panda
5 out of 5 stars review

Super quiet and sturdy

I got this to go with a mmark hybrid medium firm mattress and it was so easy to set up. Literally took me 5 minutes and I didn't need any tools. It doesn't make any noise and I like how it's supporting my bed investment. I can also store stuff underneath it. It's solid.

Helpful?3U48H3QF8VHZ15484521191
reply from Zinus

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your new Night Therapy Reinforced SmartBase Platform Bed/Mattress Foundation. It’s wonderful to know that our products and service have met your expectations.We strive to provide high-quality products and exceptional customer service, so your feedback truly means a lot to us. If you’re happy with your experience, we’d be delighted if you could share it with your family and friends. Referrals from valued customers like you are the greatest compliment we can receive!If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.zinus.com.

Mar 26, 2023
Uday
1 out of 5 stars review

Very poorly built. Breaks easy.

I am shocked how this product is rated so well. I suspect it could be paid reviews. The frame is very poorly made with cheap quality materials. The spokes that go across the bed frame are very thin and are poorly welded. I weigh just over 200 pounds and I sleep on a queen mattress. My mattress is a 8 inch mattress and weighs less than 150 pounds. I have been using this bed frame for less than a week and the thin spokes are already bending and sagging. The "2400 pound" capacity they claim is a complete lie. This can barely hold a 200 pound person on a queen frame. It now started to make squeaking sounds when I turn on the mattress.

Helpful?3U48H3QF8VHZ15484521191
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 28, 2022
CFProton
1 out of 5 stars review

Flimsy, breakable, poor design.

I bought 2 of these and both have problems. First the outside frame broke so I replaced it. Next, the small wires started popping off the frame because the welding is poor. Now one leg broke because the steel is flimsy and over a years worth of use it snapped off the frame. Worst yet the center support pushes you to the outside edge of mattress and I've fallen off twice.

Helpful?3U48H3QF8VHZ15484521191
reply from Supplier Response

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 17, 2026
Rachel
3 out of 5 stars review

Kinda squeaky

Pros: It is extremely easy to put together. It's 2 separate pieces that unfold that are held together with 2 bolts (I wish it were one piece). It's a good height and has decent storage space underneath. Cons: It is not noise free. We've had it for a week and just noticed it started squeaking as you toss and turn. I think it's making the mattress dip where we both sleep because of it being 2 separate "cots" bolted together It's a good frame

Helpful?3U48H3QF8VHZ15484521191
reply from Zinus

We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Reinforced SmartBase® 14” Platform Bed Frame, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Mar 6, 2020
Milan
5 out of 5 stars review

Verified Purchase

Best of the best

Perfect, look no further, easy install and much better than any box spring or other base. Even you have wooden head board and the base came with jr might come loose or wood get little bit bend, but this is perfect solution and complete peace of mind.

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Aug 7, 2017
sbg
5 out of 5 stars review

Great choice!

As others have stated, they are quickly put together with no tools assembly. Lots of storage underneath! We use plastic totes for easily sliding stored contents from beneath the frames as needed. Eight inch zip ties were used to secure the frames together to make king size. About a dozen of those snugged up with the excess snipped off do the job quite well. These frames are strong and durable, I would be very surprised if they didn't last many, many years. However, the main reason we purchased these was for the recessed legs and rounded corners, as we had our fill of scraped shins and stubbed toes from using traditional metal bed frames. Because that was such a common malady, we took the extra step of protecting the square legs with 1 1/4" PVC pipe cut to size for each leg and covered that with slightly longer foam pipe insulation. Overkill that wasn't necessary as the legs are so recessed that one has to intentionally make contact with them. Ten months of no stubbed toes is bliss! :) Also, we haven't experienced any noise issues mentioned by a couple of others. We would not hesitate to recommend these to anyone and have long since established the practice of doing just that with friends, co-workers and even total strangers. Bottom line: We are extremely pleased with our choice of purchasing these and we're confident that you will be, too!

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Jul 7, 2024
Kg
5 out of 5 stars review

Verified Purchase

*

Easy set up Worth not having to build

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Mar 30, 2022
kath
5 out of 5 stars review

Verified Purchase

King sized platform bed frame

Love the frame! It is just what I wanted and needed

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Dec 3, 2022
Jo
5 out of 5 stars review

Verified Purchase

Twin size bed frame

I love it , it’s perfect for what I needed.

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Apr 28, 2021
Amber S
5 out of 5 stars review

Verified Purchase

Very sturdy

I bought 2 of these frames for my teenage kids rooms , they are the perfect height and very sturdy!

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