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Customer reviews for Member's Mark 2-Piece Backpack Set with Matching Lunch Kit, Choose a Design for
Member's Mark 2-Piece Backpack Set with Matching Lunch Kit, Choose a Design
3.7 out of 5 stars
stars
392 ratings204 reviews
  1. 5 stars56% (220)
  2. 4 stars7% (26)
  3. 3 stars8% (31)
  4. 2 stars8% (31)
  5. 1 star21% (84)
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Showing 161-170 of 204 reviews
Oct 23, 2022
Reviewer name: Anna T
1 out of 5 stars
1 out of 5 stars review

waste of money

Huge rip after 2 months of use. The one I bought for my other daughter was used for 3 years and never had a problem. Quality has deteriorated dramatically.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Dec 15, 2022
Reviewer name: Xx
3 out of 5 stars
3 out of 5 stars review

Poor quality

I bought the dino backpack for my grandson in kindergarten. The inside is ripped & falling apart. I'm very disappointed, the design is cute but the backpack itself is junk.

Helpful?536RXCSFNNSW15470801672
Sep 28, 2022
Reviewer name: mom of 4
2 out of 5 stars
2 out of 5 stars review

falling apart

I bought these backpacks for both of my elementary kids. They started falling apart in the first month. The lining is peeling off and the top handle is about to pull off.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re looking into this now and we’re so sorry to hear about your experience with our backpack. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you.

Oct 24, 2022
Reviewer name: Kelly
1 out of 5 stars
1 out of 5 stars review

Terrible - do not waste your money

Inside lining is peeling out after weeks of use. Child is in kindergarten and not carrying heavy things or being rough with it. Do not waste your money.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Dec 1, 2022
Reviewer name: ak
2 out of 5 stars
2 out of 5 stars review

look nice, but bad quality

I bought two for my daughters and they were very happy with it. They like the color of it which is very pretty but the problem after two months of use it's ripped apart from the top close to the zipper and it's cannot be used anymore.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Oct 19, 2022
Reviewer name: Rosa
1 out of 5 stars
1 out of 5 stars review

Poor Quality, broken in less of two months

I bought the backup for my 4-year-old for the new school year. It has not been two months yet, and the zipper of the bigger pocket came apart from the rest of the backpack. I am very disappointed. I thought I had a good deal!

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Oct 19, 2022
Reviewer name: Kristi
1 out of 5 stars
1 out of 5 stars review

Fell apart 3 weeks in!

Horrible quality. Fell apart just a few weeks into use. Zipper came off and fabric started to separate. So disappointed! Been buying Members Mark backpacks for years.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Sep 6, 2022
Reviewer name: two thumbs down
1 out of 5 stars
1 out of 5 stars review

poor quality

My son is in kindergarten and used it a week and the bottom has a hole and the lunchbox zipper fell off. And the smell is AWFUL such a bad chemical smell I cannot get out.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re looking into this now and we’re so sorry to hear about your experience with our backpack. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you.

Oct 26, 2022
Reviewer name: Chippy
1 out of 5 stars
1 out of 5 stars review

Not happy at all!! Terrible

Bought this for my grandson who is in kindergarden. Inside lining peeling and he is not even carrying heavy things. The only heavy thing is his lunch bag. Love the look but I would not purchase this again.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Aug 15, 2022
Reviewer name: Resa
3 out of 5 stars
3 out of 5 stars review

Lunch box not so great

So far, one week into school, the backpack is ok. However after day 1 the lunch box already had a hole where his water bottle top was. Lunch box is tiny too. I like the little reflective material area, but I don't expect it will be used at night.

Helpful?536RXCSFNNSW15470801672