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Customer reviews for Member's Mark 2-Piece Backpack Set with Matching Lunch Kit, Choose a Design for
Member's Mark 2-Piece Backpack Set with Matching Lunch Kit, Choose a Design
3.7 out of 5 stars
stars
392 ratings204 reviews
  1. 5 stars56% (220)
  2. 4 stars7% (26)
  3. 3 stars8% (31)
  4. 2 stars8% (31)
  5. 1 star21% (84)
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Showing 141-150 of 204 reviews
Nov 7, 2022
Reviewer name: Mapmom
3 out of 5 stars
3 out of 5 stars review

Peeling Liner

This was our 2nd year purchasing the MM backpack set. This was an improvement from previous model as the main compartments to the bag are fabric lined. Side bottle holders still are poly lined and the lining peels after a few weeks of use. Annoying but still functional.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Oct 14, 2022
Reviewer name: Kelly
2 out of 5 stars
2 out of 5 stars review

Very Bad Liner and thinning

We have the dinosaur backpack being used August through October. If any part of the inside doesn't have extra lining, for the Dino, red, then it's shredding up and falling apart. I will be returning as a part of member satisfaction policy. Had bought a second one and it's going back, too. We had not used it yet. Too bad, because my kids loved it. They're not hard on it. Just a 1 inch binder, library book and lunchbox daily.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Oct 24, 2022
Reviewer name: Kaya
3 out of 5 stars
3 out of 5 stars review

Quality has declined

I've bought these MM backpacks for several years in a row and have always been pleased with the quality until this year. First, this backpack has always had a strong and funny odor. Even after washing it, I can still smell it wherever this backpack is. But more importantly, the seams are coming apart in various places around the backpack: near the zipper (causing it to get stuck), in the water bottle pocket, and in the interior pockets. I'm bummed because it's already at the point that I need to replace it after just 8 weeks of usage. I'll be going with a different brand this time.

Helpful?536RXCSFNNSW15470801672
Jun 30, 2022
Reviewer name: Kate
5 out of 5 stars
5 out of 5 stars review

great

Bought for both my son and daughter at the beginning of last September for school. My daughters in 1st grade and she was a little more rough on the bag but it held up. Unfortunately the top holder got caught on the car in May and broke but the bag itself held up really well. Definitely will be buying again this year!

Helpful?536RXCSFNNSW15470801672
Aug 1, 2022
Reviewer name: Momma Bear
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cute backpack set

Backpack

Helpful?536RXCSFNNSW15470801672
Aug 18, 2022
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

awful

My first graders backpack ripped on the first day of school and my second graders ripped on the 3rd day of school.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re looking into this now and we’re so sorry to hear about your experience with our backpack. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you.

Feb 5, 2023
Reviewer name: Angel
1 out of 5 stars
1 out of 5 stars review

Disappointed

Lining peels and leaves a mess everywhere. Very disappointed because my daughter loved this backpack.

Helpful?536RXCSFNNSW15470801672
Sep 2, 2022
Reviewer name: Liz
1 out of 5 stars
1 out of 5 stars review

Broke within 2 weeks

Got this for my first grader. The zipper broke two weeks into the school year. Cute, but very poor quality.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re looking into this now and we’re so sorry to hear about your experience with our backpack. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you.

Oct 14, 2022
Reviewer name: Heather
1 out of 5 stars
1 out of 5 stars review

Poor Quality

Junk! Poor quality. The backpack only lasted 7 weeks. The top ripped out and inside lining fell apart. Don't waste your money!

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re so sorry to hear about your experience with our hangout pod. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you. Thank you!

Aug 30, 2022
Reviewer name: KS
1 out of 5 stars
1 out of 5 stars review

Not good

My kindergartener is only in her first week of school and a main seam has already pulled out. Not happy.

Helpful?536RXCSFNNSW15470801672
reply from Olivet Rep

We’re looking into this now and we’re so sorry to hear about your experience with our backpack. Please give our Member Service team a call at (888) 301-0332 and we will do our best to make it right for you.