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Customer reviews for Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors for
Ecovacs Deebot N79W Robot Vacuum for Carpets and Hard Floors
4.4 out of 5 stars
stars1,061 ratings942 reviews
  1. 5 stars63% (670)
  2. 4 stars24% (255)
  3. 3 stars7% (74)
  4. 2 stars2% (16)
  5. 1 star4% (46)

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Showing 181-190 of 942 reviews
Apr 1, 2019
shawnm2112
3 out of 5 stars review

Verified Purchase

after 4 monthes

[This review was collected as part of a promotion.] Bought this right around Christmas time. I've replaces the brushes filters and roller and it squeaks alot now dont know why I've cleaned. Overall minus the squeak it does a great job . I have a dog and it picks up dog hair like crazy. Love it minus squeak.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546
reply from Customer Care

Hello, Thank you for your feedback. We're sorry to hear the DEEBOT has been experiencing a squeaking noise. Please check to make sure no hair or debris have gotten stuck around the driving wheels which could be causing this issue. If the squeaking persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to do some further digging into the issue. Best, Ecovacs Customer Care

Nov 7, 2019
Diamond6887
4 out of 5 stars review

Verified Purchase

Amazing but gets stuck

[This review was collected as part of a promotion.] My first robot vacuum and I do love it! It does require me to move furniture around a bit before its on so that it doesnt get stuck. Does randomly get stuck in between my dining chair legs but cant find a way around that yet. I love the fact it has a remote that I can also help guide it even though sometimes it'll fight with me about which way it should go.

Review from ecovacs.com
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Sep 27, 2019
Sam with 3 kids
5 out of 5 stars review

Verified Purchase

I love him!

I have had my DEEBOT N79S for about a month and he is a great addition to my family. I have 3 kids and having my floors swept every day is so needed. He is not a mapping robot so he has a randomized pattern but he seems to know how to get around pretty well. He has sensors that prevent him from bumping into everything mainly walls and large furniture. For the cons he gets stuck in some places and tends to avoid areas like my dining room table(chairs mainly). These were an easy fix I raised my lowest level to my bakers rack and put a mat under my fridge. Knowing his problem areas and and taking measures to help him help himself. I put my chairs up and close and doors to rooms that look like disasters because he will get ahold of charger cords and pull them out of the wall. All in all it was only a matter of safeguarding his path on my end that was needed to allow him to function properly. I did a lot of research and he came out on top or at least a front runner in majority of reviews. Only true con was the app and connecting but he works amazing. It was a great purchase and I would recommend it to anyone who has hard floors.

Review from ecovacs.com
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Nov 12, 2019
BurnsShaver
5 out of 5 stars review

Verified Purchase

Easy to use, works nicely

[This review was collected as part of a promotion.] Other than scaring one of my dogs, DEEBOT is simple to use. I would love to be able to take advantage of setting a timer while I'm not home to vacuum, I can't trust my dog, Rocky! Made the mistake once and it scared my pup into having an accident and DEEBOT drug the mess around, making things worse off than before, but customer service was phenomenal and they replaced the parts that had to be thrown out. Since my dog doesn't get along with DEEBOT, I renamed the vacuum “Riggs,” after another dog we once had that Rocky didn't get along with. When dog poo isn't in the picture DEEBOT works so well - getting every corner of my apartment. I love the lines it leaves in the carpet - makes it look extra clean. And best of all - the ease of use with Alexa Skills enabled (I like using with Alexa even more than the super convenient remote that comes with the DEEBOT). “Alexa, tell Riggs to clean,” or “Alexa, tell Riggs to charge.” SIMPLE AS THAT - then carry on with whatever else you need to do!

Review from ecovacs.com
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Nov 12, 2019
kjthom6501
5 out of 5 stars review

Verified Purchase

Life changer!

[This review was collected as part of a promotion.] Been thinking about buying one of these vacuums and finally took the plunge. It keeps my floors looking great during the week between my deep cleans on the weekends, and the app on my phone was very easy to use to set up an automatic schedule. 100% would buy again!

Review from ecovacs.com
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May 30, 2018
spring1108
5 out of 5 stars review

Verified Purchase

PERFECT

[This review was collected as part of a promotion.] We bought the DEEBOT several months ago and absolutely love it. It meanders around our entire living room, kitchen and dining room and literally cleans everything in it's path. It's not too loud, it's easy to use and I love the functionality of being able to control it from my phone.

Review from ecovacs.com
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Jul 7, 2018
Nebu Pookins
4 out of 5 stars review

Verified Purchase

Great robo-vaccuum

[This review was collected as part of a promotion.] I'm very happy with the product. It really helps keep my place clean. My only two complaints are that I wish the dust bin inside of it was bigger so that it could collect more dust before having to be emptied, and I wish it were "smarter" and more methodological in going through all my rooms and finding its recharge station. However, I understand that both of these features would probably significantly increase the price to manufacture such a device, so I'm very happy with the product at its current price point.

Review from ecovacs.com
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Sep 27, 2019
Anonymous
5 out of 5 stars review

Verified Purchase

Far exceeds your expectation!

[This review was collected as part of a promotion.] Deebot far exceeded my expectations! It is very efficient! Deebot is very quiet and picks up so much dust and hair while also being able to suck up larger crumbs too. I like the remote and app too. I highly recommend the Deebot for all families!

Review from ecovacs.com
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Jun 18, 2018
JillianDzs
4 out of 5 stars review

Verified Purchase

One of us

My biggest worry getting this product was it getting stuck often and not finishing a cleaning cycle. While he does get stuck, it seems to be on the same things, so we've just DeeBot proofed those areas. He does really well with ~1/2 inch door jambs. Will suck up thin cables, but ok going over extension cords under the couch. He gets stuck when he wedges himself under the refrigerator door. If I miss a pair of underwear or a dishcloth on the floor, he'll suck them up and get stuck. As far as cleaning, he doesn't get really dirt and schmutz that are stuck to the floor, but he has made a big difference in the amount of dust that accumulates between mopping. I live in a ~140 year old house and it gets really dusty. I'm pretty pleased with this little guy for the price. I'd also recommend adding 4" googly eyes to the top. It's pretty awesome.

Review from ecovacs.com
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Mar 27, 2019
Jopodagringo
4 out of 5 stars review

Verified Purchase

I love it. Better than a pet.

[This review was collected as part of a promotion.] Great on hardwood and tile floors. Carpet is an issue especially on 1/4 inch pile or higher. Works but pulls the battery down. He meets me at the door when I get home.... He always goes to bed when told and never makes a mess. Alexa allows voice commands but at times he don't listen. I raised my couch 1/4 inch with felt tabs so he now has the run of the house. Recently he ate my phone cord....but he kept going. Poor thing drug himself back to the charging station with cord in tail. He beeped to let me know he was home but hurt. I teared up a bit...that's my boy. I digress. Great product so far at a mid-range price.

Review from ecovacs.com
Helpful?6OYELSSFZ33615467367546