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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars1,886 ratings766 reviews
  1. 5 stars85% (1,607)
  2. 4 stars8% (151)
  3. 3 stars3% (61)
  4. 2 stars1% (24)
  5. 1 star2% (43)

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Showing 121-130 of 766 reviews
Sep 9, 2023
Lora
4 out of 5 stars review

Verified Purchase

Wonderful Towels!

These towels are wonderful, super soft, fluffy and bigger than I expected. My only issue was that I ordered them in zinc (dark gray), and they are more of an eggplant color.

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Oct 6, 2023
LS
5 out of 5 stars review

Verified Purchase

Elegant presence

I particularly like the size of the towel s. The towel are large enough for me to wrap myself into completely. The texture is soft and it absorbs water well. The color has a soft elegant look.

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Jul 27, 2024
Leemac
5 out of 5 stars review

Verified Purchase

Towels

Love these towels!! These are the only towels I have ever used in all the houses and airbnb’s I have owned. I wouldn’t use anything else. They last for many…many…years!

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Aug 3, 2024
DOK
5 out of 5 stars review

Verified Purchase

Beautiful towels.

Plush, absorbent and generous sized towels. The color is derp and vibrant red. On initial wash the towels did bleed and shed a bit, but the second wash was clear. The towels retain their soft texture. Just a gorgeous towel and a great value.

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Sep 3, 2021
Dimples
5 out of 5 stars review

Verified Purchase

Best towels for this price

I previously purchased a set of these towels and was happy about the feel, size and durability, therefore, purchased another set. The price is hard to beat

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Feb 19, 2026
anonymous
3 out of 5 stars review

nice and maybe I got a defective one of 6

These towels are fluffy and nice to use. When compared to other new towels I've purchased, the lint coming off is minimal. I'm dropping the rating slightly because one of the 6 bath sized towels I purchased has a hole developing after 3 washes. No trauma to the spot- regular use, regular wash and a hole!

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Jan 26, 2026
BRENDA
1 out of 5 stars review

Ordered these because I thought they were exactly like the ones they sell in the store but when I got them they are not. They are very think chinsy made they are not the same quality as the ones in the store . they say they are the hotel collection but they are not same quality . When I brought them back to return we went back and bought the higher quality ones in the store brought them up to return register to show the front desk cashier and she agreed that quality was way below what is on the floor. They have more colors on line but quality is poor.. if you like the ones on the store floor purchase those.. do not waste your time and money on the members mark hotel collection on line.

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Dec 13, 2025
CHERYL
5 out of 5 stars review

Good Quality.

Been buying these towels for about 10 years they are wonderful for the price. The thickness and size are worth the price these are not that micro fiber Junk . Just Bought the white ones a year ago still going strong and still look new ( white )

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Sep 18, 2023
Jack
1 out of 5 stars review

Poor quality

Let me explain my awful rating for these before you dismiss it as a bot post. I have purchased Hotel Collection towels many years ago. They were excellent. They were made properly. They did not drop lint. They did not pill. The manufacture and weave of these Hotel towels her are gutter trash. I am not exaggerating when I say this, but I have washed them and dried them 10 times and they are still dropping lint and pilling. The first 4 loads clogged up my washing machine so badly I needed to scrub it down before it seized the tub. The lint captured at each cycle was the size of a full hand towel. And it still hasn't stopped after 10 runs. I have probably burned through half a months electricity trying to get these things usable, but they still aren't there yet. I have purchased other plush towels before from LL Bean, Lands End, Duluth Trading, and they are plush and thick but have a tighter weave so the lint doesn't kill everyone in the house. These are not those. Caveat Emptor. Do Not Buy These Towels. You will regret it, unless wearing a cotton beard on every inch of every body crack is not a big thing for you.

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reply from Member's Mark

We're so sorry to hear about your experience, Jack, as this is not the quality expected from Member's Mark. Please know this set can be exchanged or returned for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Apr 8, 2025
DD
4 out of 5 stars review

Brownstone color change from previous color

Bought the brownstone color in the past and wanted to add to my collection. However, the color is not the same light cocoa brown as in the past. I would classify the new brownstone color as a medium beige and no longer a brownish color. The color swatch seems to be the original brownstone color. .Somewhat disappointed in the color change so only 4 stars, but the towels are still a good buy.

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