Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hey, Patricia! We've attached a link with more info regarding common ice maker issues, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below. We'd love to see what's going on! https://www.lg.com/us/support/contact ^Ian

We highly appreciate your honest feedback regarding your experience with your LG refrigerator. Thank you for helping us recognize such problems. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. -Cazz