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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 471-480 of 977 reviews
May 4, 2022
Reviewer name: LG warranty is for cost
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Still no ice

[This review was collected as part of a promotion.] I have a new LG refrigerator and have had 3 service calls to fix the ice maker, including installation of a new ice maker and I still do not have ice.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jun 3, 2023
Reviewer name: dcantrell93
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too good to be true

[This review was collected as part of a promotion.] Was very happy with it, but then the compressor and control board went out after a year and a half. Why are these refrigerators not high quality anymore?

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Aug 12, 2021
Reviewer name: Pthegel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great new Regrigator

[This review was collected as part of a promotion.] We are so happy with our new Refrigerator the ice cubes are fantastic and the small front door is so handy!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 24, 2022
Reviewer name: JSGordon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my LG

This refrigerator is everything I could ask for in a refrigerator! I love the large size, the convertible drawer, and I especially love the craft ice maker.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 18, 2021
Reviewer name: Kenmanpin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The middle drawer great feature!!

[This review was collected as part of a promotion.] Have had it a little over a month. Love the drawer that I can choose its function for extra space. Beverages, large trays or deli.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 27, 2023
Reviewer name: BAMF78
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Overall a pretty good refrigerator. Craft ice quit working after about 3 months, now regular ice maker only works occasionally. Other than that I'm happy with the refrigerator.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Greetings! We appreciate your valuable feedback. It brings us great joy to learn that you are satisfied with your LG Craft Ice Refrigerator, and we are eagerly anticipating that you will continue to enjoy it for many more years. Please keep us updated, and make sure to watch our informative LG video tutorial on troubleshooting the craft ice issue: http://spr.ly/6423RWpwv. If you need any assistance, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. Kindly include your contact details as well as the model and serial numbers of your unit. Our team is dedicated to resolving any concerns you may have. ~Rita

Jun 3, 2023
Reviewer name: Charcoe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great response and follow up

[This review was collected as part of a promotion.] My wife and I love the refrigerator, were disappointed when it went out, but LG took care of the issue. Thank you.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 7, 2021
Reviewer name: werley34
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love. the craft ice, ease of cleaning

[This review was collected as part of a promotion.] We purchased our new refrigerator about a month ago and we are very pleased with it. We love the craft ice, the features of the half door, the center drawer, the bottom freezer.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 1, 2021
Reviewer name: Dlbruce115
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] I had for little over 2 weeks and craft ice is awesome really . Notice there was some issues with this delivery guys were awsome

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 17, 2021
Reviewer name: Miller315
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worked great for 3 months

[This review was collected as part of a promotion.] Looks good, nice lay out and accessibility. 3 months in stopped making regular and craft ice. Freezer also does not appear to get as cold. Service contacted and scheduled

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane