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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 361-370 of 795 reviews
Nov 21, 2019
Bigbs1
5 out of 5 stars review

Verified Purchase

Box mattress!!!

Pretty amazing to receive a mattress like this in a box. It is extremely comfortable. It is not for you if you do not like a firm mattress.

Helpful?70GQ544Y4G6E15430514025
Jun 19, 2018
Michelle
2 out of 5 stars review

Verified Purchase

Hard as a rock - lots of back pain

Softer than our old mattress, but horrible back pain when you sleep a whole night on it. Don't recommend.

Helpful?70GQ544Y4G6E15430514025
Aug 21, 2019
Juanderer
5 out of 5 stars review

Verified Purchase

Good for side sleeper

The mattress is kinder to my low back pain than 2 others I have tried. It is comfortable and provides good support. I can recommend it.

Helpful?70GQ544Y4G6E15430514025
Apr 15, 2019
crazy sleeper
5 out of 5 stars review

Verified Purchase

Comfortable for a variety of sleepers

Just bought this and the mattress is great. I cannot feel my husband sleeping next to me. Very comfortable. Arrived in box which was cool.

Helpful?70GQ544Y4G6E15430514025
Feb 11, 2021
Happy With Product
5 out of 5 stars review

Verified Purchase

Very Happy

Very happy with this, quickly delivered easy process, great mattress. It’s the perfect amount of firmness and sinking into the memory foam.

Helpful?70GQ544Y4G6E15430514025
Dec 18, 2023
James
1 out of 5 stars review

Verified Purchase

Not expanding after 30 days

Used the mattress for more than a month but it still hasn’t expanded fully. Started giving me back pain issues. Not comfortable either.

Helpful?70GQ544Y4G6E15430514025
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 8, 2019
Dete
4 out of 5 stars review

Verified Purchase

Had it about 3 weeks, it’s a little firmer then I like but my back and hips aren’t as sore in the mornings. Overall pretty comfortable

Helpful?70GQ544Y4G6E15430514025
Dec 6, 2018
mikeymo
4 out of 5 stars review

Verified Purchase

Comfy Comfy at Good Price

Bought this mattress a few weeks ago online sale and it has lived up to its expectations. Comfortable, soft, but firm once you lay on it.

Helpful?70GQ544Y4G6E15430514025
Jan 18, 2021
Danny
5 out of 5 stars review

Verified Purchase

Good for lower back

This 12" mattress is so comfortable and really comfortable for my lower back. I can actually sleep great again. Very satisfied with this purchase.

Helpful?70GQ544Y4G6E15430514025
Sep 26, 2018
RoxGA
5 out of 5 stars review

Verified Purchase

Great price for a comfortable mattress

I bought this a month ago and am very happy with the mattress. Great for our guest bedroom. Easy set up and very comfortable.

Helpful?70GQ544Y4G6E15430514025