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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
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4.4 out of 5 stars
stars77 ratings77 reviews
  1. 5 stars69% (53)
  2. 4 stars17% (13)
  3. 3 stars8% (6)
  4. 2 stars1% (1)
  5. 1 star5% (4)

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Showing 11-20 of 77 reviews
Sep 25, 2025
Clay
1 out of 5 stars review

Not as good as the old one

Ice maker won’t turn on no matter how many times I press the button. My thermometer probe says the freezer is at 6F, and I can’t find how to set it lower because there is no manual to review, only YouTube videos that don’t cover actual problems. You can’t remove the vegetable drawers without pulling the shelves off the doors, and even then they need to be angled towards the middle (could we really not make the doors open an extra inch?)

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
reply from SEA Care

Clay, we want to provide you with a hassle-free experience while using your refrigerator. Let us help you. To remove the drawer seamlessly, click the link and the hyperlink and watch the embedded video (if available) for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Please refer to the fridge's manual on how to operate your fridge correctly. Refer to page 41 to become familiar with the unit's main panel, and page 43 for instructions on turning the ice maker on or off and adjusting the freezer temperature to the desired setting. And page 21 for the refrigerator settings: https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you ever need more assistance with your dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Commwunity/ct-p/us Please provide us with the reference number, 1150834656, to help our team locate your information when you message us. Have a great day. -John

Oct 6, 2025
marodw
5 out of 5 stars review

I'm really impressed with this refrigerator!

[This review was collected as part of a promotion.] I'm really impressed with this refrigerator! The 26 cu. ft. capacity offers plenty of space while still maintaining a sleek, counter-depth design that fits perfectly in my kitchen. The French doors make it easy to organize and access food, and the external water and ice dispenser is super convenient. It's quiet, energy-efficient, and keeps everything fresh longer. Overall, a stylish and reliable fridge that combines great design with excellent performance.

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Oct 6, 2025
JP007
5 out of 5 stars review

Plenty of Space, Runs Great

[This review was collected as part of a promotion.] So far no problems at all—this fridge has been great! Love the counter-depth design and the amount of space inside. Everything runs smoothly, and it's so nice having everything in one ecosystem. It looks sleek in the kitchen and keeps everything organized. Really happy with this purchase!

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
May 4, 2026
Brandon
5 out of 5 stars review

Great capacity

[This review was collected as part of a promotion.] Great capacity works great nice big refrigerator !!

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Apr 16, 2026
Happy Friday
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Amazing I would definitely recommend to everyone I know

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Apr 21, 2026
Curt
5 out of 5 stars review

Unreal brither

[This review was collected as part of a promotion.] Very solid i love it so much its unreallll brother

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Apr 21, 2026
Nik1
3 out of 5 stars review

Good features

[This review was collected as part of a promotion.] Freezer could be bigger. Fridge is very shallow, not much roo.

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
reply from Samsung

Hi Nik1, Sounds like you’ve been getting to know your Bespoke refrigerator pretty well. Your notes about the freezer size and interior depth are a great way to highlight how it fits everyday storage needs. Feedback like yours helps us enhance our products and overall customer experience. Please keep this reference number for your records: 1152408038. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care

May 3, 2026
Aj123456
1 out of 5 stars review

Ice maker

[This review was collected as part of a promotion.] Ice maker stopped working and had to contact service

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Sep 16, 2025
Ntshade
4 out of 5 stars review

Overall, good refrigerator.

[This review was collected as part of a promotion.] The refrigerator is great, however, the ice comes out on the door slowly and I wish it had door handles instead of opening it from the top or bottom of the doors.

Review from Samsung US
Helpful?17H3DMWBZMR115428622157
Sep 15, 2025
Petro
5 out of 5 stars review

great features , great price

[This review was collected as part of a promotion.] counter depth multidoor , fantastic quality , no smell of plastic , only ice maker has limited efficiency comparing to beverage center, but I wanted to have front ice maker.

Review from Samsung US
Helpful?17H3DMWBZMR115428622157