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Samsung 22 cu. ft. Counter Depth Side By Side Refrigerator w/ Touch Screen Family Hub

Bought my fridge and was so excited with the extra space and levels.kiddos love putting family pics on our hub and digital shopping list is great

Love the personalized screen

Samsung Canada

[This review was collected as part of a promotion.] So happy with my smart fridge. Great design. Great looking

It’s so smart

Samsung US

[This review was collected as part of a promotion.] It’s a beautiful fridge but you can’t play YouTube videos on it which is a bummer.

Beautiful Fridge

[This review was collected as part of a promotion.] So far so good , no problems for a solid month , happy to get it

Sleek look

[This review was collected as part of a promotion.] I love the fact that I have an app. where I can upload my shopping list to my phone.

Great fridge

[This review was collected as part of a promotion.] Everything you need is right there recipes music shopping list it's just convenient.

Love it

[This review was collected as part of a promotion.] I bought the package and can’t believe all the things they do.

Unbelievable product

[This review was collected as part of a promotion.] Love the look and quality of the fridge. Highly recommend!

great features!

[This review was collected as part of a promotion.] Happy. Go get if you need a new refrigerator. Love

Love all features!

[This review was collected as part of a promotion.] I bought this refrigerator 4 months ago and I am so happy I chose this specific one.

Great buy

I purchased a new Samsung refrigerator which was delivered on July 30, 2025. Within just 2 days, I noticed a leakage issue. I immediately contacted Samsung support, and a technician was sent to inspect it. He identified the problem as a broken pipe and assured me it would be fixed the following week and till then I should not be availing ice feature or it would cause additional leakage.If the unit has a problem why it’s not getting replaced?
However it's now been over a month, and I’m still waiting for a resolution. Despite spending hours on calls with multiple agents, I’ve been repeatedly redirected between departments with no clear update or action taken. I’m extremely frustrated and disappointed with the lack of accountability and responsiveness from Samsung.
This is not the level of service I expected from a reputed brand. I sincerely hope someone from Samsung takes this seriously and resolves the issue promptly by replacing the unit.

Extremely Disappointed with Samsung

After around a month of use, I can say I really like this refrigerator!  It holds much more than I anticipated even though it is a counter top depth.  The built in computer isn't just some useless novelty.  I enjoy playing music when I'm "slaving away"  (insert melodramatic voice).  I also find it very handy to call up recipes from my internet collection or search for new recipes.  There are still many features I haven't used, not because they are complex to load.  I just haven't taken the time to put in personal photos, set up the calendar, etc.  Not having handles to constantly be cleaning off and then trying to clean under and around is a great time saver.  The finger print resistant finish really IS resistant to prints.  For those that didn't like the lack of drip tray under the ice/water dispenser, I disagree.  Again, it makes it much easier to wipe down and keep the space looking fresh.  I keep a small folded microfiber cloth where a drip tray would be.  It easily catches any drips and as a bonus, I can grab it for a quick polish of the doors, hand pulls and computer screen.  I read a LOT of reviews when shopping to my previous fridge.  For those who use a lot of ice, I agree, the ice capacity could be better.  This is an issue with most ALL reviews I read about ALL different brands of refrigerators.  We are high capacity ice consumers in my household.  For more "normal" folks, ice capacity would probably be fine.  Side note, my oversized expensive LG that I replaced (compressor died) also didn't keep up with the ice demands here. I keep looking for negative things I have found, but as of now, there just aren't any.   If issues develop as we have had the unit longer, I will try to come back and update.

Customer photos