So easy to use. It starts every time and stopping is fast and easy. Easy to move around the job site due to the large wide wheels. Nice tubular frame to keep it from being beat up. Run multiple cords and voltages. Best portable generator I have ever owned.

I bought this generator when we lost power for 10 days after Hurricane Beryl. So happy I did as it was easy to set up and start. Plus it was powerful enough to run my house air conditioner or my pool equipment. We were able to stay put in our home very comfortably throughout the 10 days. Loss of power doesn't worry me anymore

Great unit, well built, but ever since new it has not been able to start with the remote without manually applying the choke (Which is kind of pointless for a remote?) and it seems to "surge" when running? It isn't a smooth idle it revs up and down, not sure if this is normal?

Still need to hook up our natural gas connection, this unit replaces a gas only 9500 which performed well for our whole house including AC, but it bogged a little when the AC would kick in, so I went with this unit since it has more surge capacity. I will say the engineer that thought the battery with a nut/bolt terminal was a good idea should rethink that. Big hands trying to hold that nut and put the bolt on led to more time chasing the loose bolt than actually putting the entire thing together. Not that I'm looking forward to another outage, but we will be more than ready, maybe the wife will be able to wash clothes during the outage too!

The unit was packaged well and delivered on a pallet. The documentation including detailed manual is laid out clearly. The accessories include everything needed to get it running. Assembly of the wheels was simple. Connected it to propane and it started right up.

I am really happy I purchased this generator. The features are great. I really love the remote start since I can no longer use a pull cord to start a generator. I also like the fact it has a backup for fuel, especially in bad weather where I might not be able to get to a gas station to get gas, I have an option for propane. It is a really sturdy piece of machinery and I'm hoping to get many years of usage from it. Thank you Westinghouse I am very pleased with my purchase.

Purchased in Sept 2023, first use was Oct 2024 during Hurricane Milton. Followed instructions for assembly and was using only propane. Giving a 4 star rating for 2 things: Initially, generator would start and then die after a few seconds. CO and maintenance lights would come on, but manual does not clearly explain what that means. Turns out it was due to the low oil level as detected by the sensor as the generator needed more oil than came provided in the 1.1 liter bottle. Second, the tire and location of the 50 Amp 14-50R outlet make it an awkward fit for my cord as it exits down from the plug. It is not a quiet generator, but that is to be expected due to its capacity.

Purchased to replace a 5500kw generator. the power allows me to run my water heater along with other appliances. Set up took about 20 minutes. What I like about this purchase. Easy setup, very clear directions and maintenance instructions, multiple warning placards to warn you to make sure a step is completed, a small tool set, oil included, well packaged, dual fuel capability. Easy to maneuver once wheels are on. Unit was smaller than I expected, the fold down handle is very comfortable.

After my other generator died after hurricane Milton , it was time to replace it with another. This model had the power and flexibility of fuel we desired. As of yet, it has not been fully tested, but it should power all our needs until we get restored

I bought this generator a month ago to prepare for hurricane season in the south. This unit is so powerful and it has so many cool features. The remote start is awesome and having a battery tender is a great addition. I have this unit hooked to my house via a 50 amp inlet and a manual transfer switch. This setup is the closest and most cost effective way of controlling my home during a power outage. I am super happy about this purchase.