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Customer reviews for Michelin Primacy Tour A/S ZP - 245/40R19 94V Tire for
Michelin Primacy Tour A/S ZP - 245/40R19 94V Tire
3.7 out of 5 stars
stars269 ratings269 reviews
  1. 5 stars55% (147)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 81-90 of 269 reviews
Nov 28, 2023
Michelin Knock Offs
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Jun 20, 2023
KevinXC60
2 out of 5 stars review

Terrible hollow droning sound

On my dealers recommendation, I purchased 4 of these in 21” for my 2020 Volvo XC60. Immediately I noticed a hollow droning sound whenever I went over bumps on the road - it sounds like I’m driving on 4 over-inflated inner tubes. I came from a long history of a competitors tires and never had these sounds coming from the road. Highly unimpressed so far. I gave two stars due to the fact that when there is a smooth patch, they are very quiet indeed. The droning is so bad, I’ll definitively have to find another set to go with.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
Jan 1, 2023
Michelin customer
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Jun 29, 2023
teeter
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

May 15, 2025
JMD51
5 out of 5 stars review

These tires are definitely worth the extra cost!

I needed a new set of tires for my 2017 FORD Edge; however, I had never purchased MICHELIN tires before so the brand was new to me. My primary requirement is for a summer tire which handles well in the city and on the highway. I live in Edmonton so good handling in wet conditions is not a priority. I have had these for about 2 weeks now and have driven them in the city and on the highway (1000 Km). In both situations the tires handled extremely well; I am very impressed with the how quiet and smooth the ride is. I look forward to many more miles of driving pleasure with these tires! I recommend them unreservedly.

Review from michelinman.com
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Apr 26, 2022
Liz222
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
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Sep 29, 2023
Rick
1 out of 5 stars review

<30k Miles... Disappointing

These came on a new Ford Bronco Sport I purchased in late June of 2021. Already need new tires for winter. They didn't even make it past 30,000 miles of highway driving. Very disappointed in the product. Was excited when I bought the vehicle and saw Michelin tires on it because I thought they were the highest quality... now I need to buy all new tires. They didn't make it anywhere close to the 55,000 mile tread warrantee.

Review from michelinman.com
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reply from Consumer Care MIC US

Rick, there are several factors involved in tire wear. A member of our team will be in touch to discuss further with you.

Feb 17, 2024
TS
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
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