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Worst Iteration of a Samsung Phone ever
The Samsung S24 is hands down the worst phone I've ever used. The AI features are nice but my life wouldn't be that different if I didn't have them. The phone constantly freezes. Apps constantly freeze. The camera app gets stuck at times. Google/Gmail other apps tend to freeze/crash. The battery life is subpar. I get through the morning and my phone is already below 50%. For a bit the 5G connectivity was bad as well but I think that got sorted out. The phone feels slow, which I'm guessing is related to the apps always freezing. I've upgraded my Samsung phone every year and this year is the first time that I feel so underwhelmed. I miss my Samsung S23. I'm not sure if it is even worth getting my phone exchanged under warranty. I doubt I'm the only one facing these issues.
Good day Azriel101, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy S24 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! When your phone or tablet freezes or crashes, it can be typically fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Your Galaxy S24 has an intelligent, all-day battery that allows you more game time, watch time and you time. On average, you can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! As the 5G infrastructure grows, it won't be long before your city has optimal 5G coverage as well. If you are in a coverage area, the device may switch to LTE during periods of heavy use to maintain optimal device performance. Whenever 5G coverage is not available, your phone will automatically fall back to 4G or 3G speeds. For your convenience, I have linked a plethora of resources below that touch base on everything that you have shared with us. Feel free to check those resources out when you have the opportunity. If you have any questions for us or if you would like further assistance afterward, let us know by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01001416/ https://www.samsung.com/us/support/troubleshooting/TSG01001496/ https://www.samsung.com/us/support/troubleshooting/TSG01001329/ https://www.samsung.com/us/support/answer/ANS00083184/ https://www.samsung.com/us/smartphones/galaxy-s24/ https://www.samsung.com/us/support/galaxy-battery/optimization/ https://www.samsung.com/us/support/troubleshooting/TSG01001388/ https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Galaxy S24
[This review was collected as part of a promotion.] The camera on my S24 has exceed my expectations. I've heard mix reviews about the camera on samsung. I've heard that the best camera is on the s24 ultra, but when you consider the specs of the s24 and the setting options. Using AI to generate images also comes in handle when you can't find that picture yourself online, it's actually pretty amazing. The phone is fast and has other great features, but the camera is what sold me.
S24 Phone
[This review was collected as part of a promotion.] I switched to Samsung because the Samsung Galaxy S24 series introduces powerful AI-driven features aimed at maximizing productivity, creativity, and ease of use. Circle to Search allows instant content discovery by drawing a circle around items on your screen, while Generative Edit transforms photos with seamless edits, like resizing and recomposing subjects. Chat Assist refines communication, offering real-time translation and tone adjustments for messages, making interactions more precise. Language barriers vanish with Live Translate, which provides real-time voice and text translations during calls in numerous languages. Note Assist boosts productivity in Samsung Notes with AI-generated summaries, templates, and translation support, ensuring streamlined note organization​​​​. AI editing suggestions enhance photos with one-tap corrections and background blurring​​​​. Moreover, the S24 series champions sustainability by incorporating recycled materials in its design, supporting Samsung's environmental initiatives​​. This blend of smart tools and eco-friendly design makes the S24 a versatile and forward-thinking mobile device.
So far so good!
[This review was collected as part of a promotion.] I switched from my former carrier to tmobile and decided to go with the Galaxy S24 FE in the color blue. So far, the phone is impressive in many different ways and I only have just a couple of issues with it so far. The issues I have noticed is that the phone seems to get very hot from time to time when it is charging. Also, the battery runs out quicker than I expected it to. My last issue is that the blue color of the phone is nowhere near the same color as they appear online. The actual color of the phone is such a light blue that you almost cannot tell it's even blue. Other than that though, so far the phone seems great and I would recommend it to others.
Hello AshliB, we appreciate your feedback on your Samsung Galaxy S24. We love hearing you are overall pleased with your new phone and hope you are currently enjoying exploring the ways Galaxy AI can be used every day for a range of tasks. We have provided links to a few articles to help you troubleshoot both the temperature and battery life of your device. WE have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Keep your Galaxy device at its normal operating temperature https://www.samsung.com/us/support/answer/ANS00076952/ Get the most out of your Galaxy phone or tablet battery https://www.samsung.com/us/support/answer/ANS00078987/ Galaxy Battery - Optimization https://www.samsung.com/us/support/galaxy-battery/optimization/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Simply the vest6
[This review was collected as part of a promotion.] I previously researched phones and each year would pick the best one... I went through the Note series for a bit but my S series phones have been so good. From casual gaming, social media and media these are more than just for entertainment. I've been able to through working days without my laptop using DeX, compatible mobile apps, all-day battery. Lots of online neetings work with built in mic and speakers or a headset or connected in my car. I prefer the plus size while my wife has the matching standard size. Both great phones. You can't go wrong with a Samsung! Ok, one more thing, unused to carry around a DSLR all the time for pictures... I really don't find myself using it. The camera in my phone is superb and there's lots of setting options that help me capture tons of great moments and memories.
Not what I expected!
[This review was collected as part of a promotion.] I would rather have my S-8. The S24 has issues: 1. KEYPAD IS NOT LARGE ENOUGH. I hit space bar and a "period" pops up. 2. Alerts is on steroids. 3. Phone is heavy. 4. Speaker volume is almost nonexistent. Hard to hear even at maximum volume. 5. I expected a marginal increase in speed loading videos. I see no difference. 6. I don't use AI intentionally. I know what I want don't want any AI in or on my phone making suggestions for me.
Samsung Galaxy S24 is the best
[This review was collected as part of a promotion.] Loving my new phone. It has so many great features and things that were not on my last phone. I love being able to hold your finger on a video to see it in slow motion. Also AI is an amazing addition that I am still learning all of its capabilities. The beautiful new colors available are gorgeous I chose the gold. I also added a watch which I am also enjoying very much. Samsung never disappoints me. Well done Samsung with some more new products.
Battery Lasts Forver!
[This review was collected as part of a promotion.] Hands down, the best battery life of any phone ever, not to mention top notch features - I am the worst photographer but everyone raves about the pictures I take. This phone is durable and built to last, with more storage than I could possibly fill. I am so glad I finally made the switch, and I'm convincing others too with the ease of use, and quality of the S24. Don't be afraid to be the green bubble in the family, pretty soon everyone will want to join you!
This phone is amazing and easy to use.
[This review was collected as part of a promotion.] The Samsung Galaxy S24 stands out as the pinnacle of Samsung's smartphone offerings, showcasing a remarkable blend of cutting-edge technology and user-centric design. One of its most impressive features is the integration of Galaxy AI, which enhances the overall user experience by providing intelligent assistance tailored to individual needs. This advanced AI system optimizes battery life, manages app performance, and even personalizes camera settings to ensure that every photo captures the perfect moment. Additionally, the S24 boasts an exceptional display with vibrant colors and sharp resolution, making it ideal for media consumption and gaming. With its powerful processor and seamless multitasking capabilities, the Galaxy S24 not only meets but exceeds the demands of modern users, solidifying its position as the best Samsung phone on the market.
Meh...wish I would have kept my S21 5G.
I've only had this a couple of days, but I cannot tell much of a difference in performance or features from my S21. The battery seemingly has a little more life, but I also deleted a TON of pics, apps, messages, etc... before transferring data to the new S24. Yes, the AI might be a great feature, but it is not something I will probably ever use. The phone is actually smaller than my S21 (but just nominally smaller). And, as someone else commented on earlier, Samsung, you can't even include a charging cable?? Even your instruction literature states that the S24 includes a cable. Pretty cheap on your end! And, please fix your wallet case engineering. The first wallet cases were awesome, but every succeeding iteration gets farther from the functions and reasons I bought the first one years ago.
Greetings Nate, Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S24. The 6.2" Dynamic AMOLED 2X Display of the Galaxy S24 mirrors the display size of the Galaxy S21 at 6.2“. The S24 also offers an upgraded set of cameras compared to the S21. The S24 offers: Rear: 50MP Wide, 12MP Ultra-Wide, 10MP Tele 3x Optical Zoom, 30x Space Zoom. Front: 12MP Wide while the S21 offers: Rear: 12MP and Front: 10MP. Your Galaxy AI features are remarkable. You should check them out, when you have the time. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Check out our YouTube channel and take a look at the some of the other awesome new features that you now have available with the purchase of your Galaxy S24. We currently offer 26 videos that are dedicated to the Galaxy S24 Series and those fantastic features you have. For your convenience, I have linked your device manual so that you can quickly customize the settings of your S24 to fit your preferences. When purchasing the Galaxy S24, the box includes the Galaxy S24, the Data Cable for charging, and an Ejection Pin. If you would like to share any other feedback with us, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-s24/buy/galaxy-s24-256gb-uscellular-sm-s921uzveusc/ https://www.samsung.com/us/support/downloads/ https://www.youtube.com/c/Samsung/playlists https://www.samsung.com/us/support/answer/ANS10000753/ https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s24%2B&device-3=samsung-galaxy-s21-5g
