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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 691-700 of 28,388 reviews
Jul 4, 2021
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely a household helper

These paper towels go a long long way, better than any store brand or name brand I have bought previously. Usually go through an 8 roll package in less than two weeks, for some reason these last almost an entire month. Maybe it's the design of them, but the saying a little goes a long way also holds true with these. I use them for general cleaning purposes and drying purposes if my kitchen towels are in the wash. Super absorbent.

Helpful?37YEP9R6BHPD15390012477
Jun 12, 2025
Reviewer name: Craig
1 out of 5 stars
1 out of 5 stars review

Sam's changed the paper towels and now they suck.

Wow, you changed the paper towels. You only made 2.2 Billion dollars in profit in 2024. Guess you didn't make enough money so you had to cheapen the paper towels. I use these for work. 10 years ago the main reason I joined Sams was because these were so superior to anything else. You can't hate gigantic corporations enough. Guess BILLIONS to your share holders just isn't enough. Unbelievable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Craig, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 24, 2026
Reviewer name: LENDALIZ
2 out of 5 stars
2 out of 5 stars review

Paper quality has declined not the same.

The quality has changed. I always buy member's mark paper towels and I just received a new order today and the paper towel quality is not the same. I still had some left from my last order and compared them both and this new batch totally sucks and feels cheap and thin now.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

May 30, 2018
Reviewer name: bjb103
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great Bundle Value

Great Value Bundle... They all shipped separately. The only downside was that the box, contained a disgustingly dirty box cutter, WITH THE BLADE OUT, which almost cut me. Customer Service didn't seem to think this was an issue. I am extremely grateful I didn't have my son open the box up. I cant even imagine what would have happened.

Helpful?37YEP9R6BHPD15390012477
Oct 20, 2017
Reviewer name: Velvet 2132
1 out of 5 stars
1 out of 5 stars review

Poor quality

This paper towel used to be of great quality until recently. Not only were the graphics changed for the packaging, but the quality had taken a turn for the worst. Yes, the paper towels are softer, but the absorbency is NOT up to par anymore. Why change a good thing. Please, go back to the quality this paper towel once had. Please!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1199315A when calling.Thank you,Consumer Relations

Feb 20, 2018
Reviewer name: PocketMom56
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very large roll, absorbant, quality paper towel !!

I only recently decided to try these paper towels, instead of buying my usual, more expensive brand-name paper towel...and I'm so glad I did!!! These paper towels are thick two-ply, quality paper towels, very absorbant. These will be my go-to for paper towels from now on!

Helpful?37YEP9R6BHPD15390012477
May 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not what they once were….

Not what they used to be. Don't waste your money. You are better off stick8ng to name brands and buying on sale. The only good thing about this roll is the amount of towels on the roll…but the quality is comparable to the cheapest brands you can find.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 9, 2020
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Quality dropped since COVID-19 scarcity

I have bought this for a while now but couldn't find any due to the pandemic panic buying! My husband finally got a pack in May 2020 but I was very disappointed when I opened it up! It looked and felt like a one dollar store! The texture has been watered down and therefore does not absorb like it used to. As evident in the compared photos, you'd see that the embossed print on the sheets have also changed which indicates something has been altered in the production line! I will not be buying this again!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 14, 2022
Reviewer name: Aburu
1 out of 5 stars
1 out of 5 stars review

Huge quality drop

I’ve been buying Sam’s paper towel brand for years and until recently it was comparable to Charming brand quality. Something happened within the last few months. Different supplier or different formulation. The result is a poor quality product. The paper is much thinner and it breaks apart easier. A year ago I would have given it 5 starts. Today it gets one.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback and our apologies for these issues. We will certainly forward this to our team. Please call us at 888-301-0332 so that we may obtain important product information and possible samples for review.

Feb 12, 2023
Reviewer name: Hasilein
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Still a good product!

I have been using these paper towels for very long time, but I think after all that Corona, these paper towels changed in their texture. They feel harder now, more uncomfortable. Still like the half size of tearing the paper. I liked to use them as a napkin, but now just to rough. Like on everything, prize went up for a less good product. But I will keep buying them.

Helpful?37YEP9R6BHPD15390012477