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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
157K ratings28.8K reviews
  1. 5 stars91% (142.9K)
  2. 4 stars6% (9,709)
  3. 3 stars1% (2,022)
  4. 2 stars0% (720)
  5. 1 star1% (1,595)

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Showing 601-610 of 28,877 reviews
Aug 27, 2026
Reviewer name: Monique
1 out of 5 stars
1 out of 5 stars review

Back to VIVA for me

Quality has CRASHED! They feel like sandpaper, hurts to dry your hands. Soon as water hits it it instantly gets soggy then falls apart. You definitely CANNOT clean with them unless you pull off %26 bunch up about 20 of them at once. Last batch for me. Back to VIVA it is

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Monique, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Aug 4, 2026
Reviewer name: JJ
3 out of 5 stars
3 out of 5 stars review

Love Them but Recent Quality Control Issues

We generally love these paper towels, but for several months in 2026, the paper towels we've ordered monthly have all had quality control issues with some rolls not having any perforations. This causes us to have to tear the roll haphazardly and not have defined paper sheets.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Aug 22, 2026
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Quality suddenly much worse

We've been buying these for our house for years. Purchased in a local club on August 6th (2026). Quality is terrible now. The individual ply sheets are separating from each other and the sections don't tear apart cleanly. I will be returning this item to get a refund. Shocked by how bad these are.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Mark, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Aug 4, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Huge drop in quality.

Used to be one of our favorite items to buy from Sam's Club. He's worth it incomparable to bounty for a better price. Now they're cheap and flimsy and the layers separate. Whoever made the decision to drop the quality of this item needs to fix their mistake. So tired of companies lowering quality and still expecting customers to still pay full price.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Aug 17, 2026
Reviewer name: Review
3 out of 5 stars
3 out of 5 stars review

Smaller tube doesn't fit all holders anymore

I've been buying these for many years, but the last couple of purchases, the tube seems smaller and no longer fits on my paper towel holder. We can get it on there if we forcefully cram it down, but then they get distorted at the middle and looks terrible bc it doesn't actually fit all of the way

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jul 26, 2026
Reviewer name: Shopping Diva
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Papertowels!

Durable and a great value

Helpful?37YEP9R6BHPD15390012477
Jun 28, 2026
Reviewer name: Karen T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Essential for all homes!

Great deal for a great napkin. Sturdy and strong enough for 5 grandbabies

Helpful?37YEP9R6BHPD15390012477
Aug 15, 2026
Reviewer name: DIANE S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

ROOM FOR IMPROVEMENT —MM PAPER TOWELS.

JUST OKAY, TO THIN, HOPE SAMS MM IMPROVES THESE PAPER TOWELS…

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Diane, Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Jun 7, 2026
Reviewer name: Bryan
1 out of 5 stars
1 out of 5 stars review

Sam's can't even keep everyday staples like these paper towels in stock. I think I might cancel my membership.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning Bryan,. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Jun 28, 2026
Reviewer name: rjv
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

As good as the best

These paper towels are just as good as the more expensive "named" brand

Helpful?37YEP9R6BHPD15390012477